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How to Achieve Success and Avoid Common Mistakes

About the Book

After years of managing offshore development projects we found ourselves answering a stream of questions how to do certain things in outsourcing.  As more new managers and engineers got involved in outsourcing and remote project management, they started looking for solutions to the similar issues we encountered before.  Our colleagues and friends kept asking us again and again about outsourcing issues, so we decided to summarize our experience in a book focusing on intellectual property protection, remote human resource management and financial models of outsourcing activity. Everything in the book is based on our actual experience.

About the Authors

Alexey Goder
Alexey Goder

Alexey Goder, Ph.D., is an expert in outsourcing of dual-use technology to overseas countries.  He is an innovator and entrepreneur who has been working for over twenty years managing high tech projects in semiconductor, medical and oil exploration industries.  The last twelve years have been dedicated to remote managing of offshore engineering teams in the areas where IP protection and export regulation compliance play the most critical role.

Tatiana Gromova
Tatiana Gromova

Tatiana Gromova holds an MS degree in Optics.  She worked as CEO of various outsourcing companies in laser, chemical, solar, semiconductor, and nuclear industries.  Tatiana is an expert in jump starting new outsourcing companies from scratch and bringing them to multi-million dollar sustained operations with the focus on customer satisfaction and IP protection.

Table of Contents

    • 1.1 History of Outsourcing
    • 1.2 Outsourcing Advantages
    • 1.3 Outsourcing Disadvantages
    • 1.4 Trend of Outsourcing
    • 1.5 The Four Most Important Things for Successful Outsourcing
    • 1.6 What Does the Customer Expect from the Outsourcing Provider?
    • 1.7 What Does the Outsourcing Provider Expect from the Customer?
    • 2.1 Dual-Use Technology
    • 2.2 History of Dual-Use Technology Export Control or Why There Are No Cuban Cigars in the United States
    • 2.3 Definition of the Export from the United States
    • 2.4 What We Sell
    • 2.5 Software Exports from the U.S.
    • 2.6 Who We Sell to
    • 2.7 How to Obtain an Export License in the USA
    • 2.8 From Russia with Love. Exports from Russia
    • 2.9 How to Get a One-Time Export License in the Russian Federation
    • 2.10 Software Exports from Russia
    • 2.11 Import of Dual-Use Technologies in Russia
    • 2.12 Intellectual Property: What it is, Why it is Necessary to Protect it and How to Do it
    • 2.13 What is Intellectual Property?
    • 2.14 Why Protect Intellectual Property?
    • 2.15 Ways to Protect Intellectual Property
    • 2.16 Specificity of Protecting Intellectual Property by Outsourcing Companies
    • 2.17 How to Successfully Pass an Audit
    • 3.1 Fixed Cost Model
    • 3.2. Time and Materials Model
    • 3.3 Transaction Based Model
    • 3.4 Dedicated Offshore Development Center
    • 3.5 The Transition from One Financial Outsourcing Model to Another
    • 3.6 Hidden Costs of Outsourcing
    • 3.7 Documents “without which we can’t survive” – Invoice and PO
    • 3.8. Taxation of Russian Outsourcing Companies
    • 4.1. Recruitment in the Outsourcing Company
    • 4.2 Employee Motivation
    • 4.3 Dismissal of Employees
    • 4.4 Personnel Management in Times of Ups and Downs
    • 4.5. Methods for Performance Evaluations
    • 4.6 Cultural Differences
    • 4.7 How to Send Employees on a Business Trip
    • 4.8. Credit Cards
    • 4.9. How to Get a Visa
    • 4.10 How to Miss a Flight
    • 4.11 How to Survive a Business Trip to Russia

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