An Agile Playbook for Technical Communicators (An Agile Playbook for Technical Communicators - Special Offer Discount)
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An Agile Playbook for Technical Communicators

A Guide for Technical Communicators Working with Agile Teams

About the Book

With the ever-growing demand for highly skilled professionals to work in cross-functional teams, it can be difficult navigating the workflow of Agile alone, as Technical Communicators often are. In this book we will explore what you need to know about Agile and highlight the benefits of adopting Agile in your everyday work life.

From being more effective when working with your team, to aligning your technical communication deliverables with your team’s sprint goals. Along the way we will explore how technical communication can open doors into a wide range of opportunities.

The book will also cover Agile best practices along with my own first-hand insights.

Core Concepts

In An Agile Playbook for Technical Communicators, you will learn about the following:

  • What Agile is, and the benefits of using it. Along with the pain points that may arise from time to time.
  • The basic concepts of Agile.
  • Features of a typical Agile workflow.
  • How cross-functional teams work in Agile.
  • How product and user documentation in Agile differs from the documents required by traditional methods.
  • What the Agile Technical Communicator’s role is in Agile.
  • Plus, tips on adding value as an “Agile” Technical Communicator.

What if you are not a Technical Communicator or Documentation Specialist?

As the Table of Contents shows, this book does cover many core Agile concepts that anyone new to Agile will find valuable when working with Agile Teams.

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  • Categories

    • Teamwork
    • Scrum
    • Technical Communication
    • Agile
    • Lean
    • Product Management
    • Scrum
    • Leadership
    • Leadership
    • Digital Transformation
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About the Author

Luke Pivac
Luke Pivac

Luke is a Technical Communication and Information Management graduate (2007). He started his ICT career working in Marine Electronics, before moving to Health IT.

In 2014, he gained his Professional Scrum Master / PSM-1 certification and was entrusted with a role of Release & Agile Practices Manager while working at Unleashed Software. He now works as an Agile Workflow Manager in the banking industry.

Outside work, Luke works alongside the Agile Auckland committee, and writes his own blog on Medium: Agile | Adapt which covers agile, adaptive management and servant leadership insights.

Luke is deeply passionate about upskilling professionals into Agile.

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About the Contributors

Michael Moore
Michael Moore

Art Director

Steve Moss
Steve Moss

Technical Communication Consultant

Table of Contents

  • Introduction
  • Getting Familiar with Agile Terms
    • The Difference between Agile and Scrum
  • Agile Concepts
    • The Problem with Waterfall
    • About the Agile Manifesto
    • Agile Values
    • Agile Principles
    • Benefits of the Agile approach
    • Pitfalls of the Agile Framework
  • The Agile Mindset
    • The Core Values of the Agile Mindset
    • Benefits of an Agile Mindset
    • Developing your Agile Mindset Skills
    • The Agile Mindset and the Team
    • What the Agile Mindset Means for the Agile Technical Communicator
  • Agile Frameworks
    • Describing Kanban
    • Differences between Kanban and Scrum
    • Describing Scrum
    • Scrum Roles
    • Scrum Events
  • Agile Documentation
    • Difference Between Product and User Documentation
    • Minimizing Documentation
    • Value Focused Lean Documentation Criteria
    • User Documentation Questions to Ask
    • CRUFT Formula
    • Just In Time documentation
    • Documenting With Your Team
    • Documentation Review Cycle
    • Challenges for Agile Technical Communicators
    • Key Takeaways from Agile Documentation
  • Documentation User Stories
    • Sub-task documentation to a User Story
    • Documentation to have its own User Story
    • Use User Stories to drive User Advocacy
    • Splitting User Stories
    • User Story Communication Tips when Working with Stakeholders
    • Tracking Documentation User Stories on a Task Board
  • Building Better Agile Relationships
    • Building Relationships
    • Working with Key Agile Roles
    • Working with the Product Owner
    • Working with the Scrum Master
    • Working with the Development Team
    • Tips on Being a Great Collaborator
    • Professional Integrity
    • Focus on Making your Job Easier
    • Find Your Role in the Scrum Team
    • Getting Past the Uncertainty
    • Collaborating With Your Team
  • Questions and Answers
    • Daily Challenges
    • Does Agile work?
    • Quality of the Scrum Master
    • Documenting Before the Sprint
    • Agile and BAU — How Does That Work?
    • Communities of Practice
    • Waterfall Inside a Sprint
    • Agile Solutions for Slow Document Review Feedback
    • Documents Overlapping Within Sprints
  • Next Steps
    • Summary
    • Future of Agile

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