J. B. Rainsberger helps software companies better satsify their customers and the businesses they support. Over the years, he has learned to write valuable software, overcome many of his social deficiencies, and built a life that he loves. He travels the world sharing what he's learned, hoping to help other people get what they want out of work and out of their lives. Even though he's traveled Europe most of the past two years, he lives in Atlantic Canada with his wife, Sarah, and two cats.