About the Book
Available from Amazon in paperback format.
Ever feel like you're not all that good at troubleshooting things that go wrong? Maybe you're a computer person troubleshooting systems or code, a mechanic troubleshooting machines, or something else - the solution to being a better troubleshooter is to follow a simply, yet rigorous methodology based on facts and science.
This book's first Part outlines just such a methodology in under 6,000 words, making it a light, easy read that most people can finish in under an hour. That'll get you started, and into the second Part, which goes into more detail, explores concepts in more depth, and helps you create a Troubleshooting Mind that will make you more effective (and happier) in all your pursuits.
The point is that anyone really can become an excellent troubleshooter - and this book can get you started on a repeatable methodology that will help get you there!
About the Author
Don Jones has been in the IT industry since the mid 1990s, and has been a recipient of Microsoft's "Most Valuable Professional" Award since 2003. He's a co-founder of PowerShell.org and The DevOps Collective, and a Curriculum Director for online video training company Pluralsight. Don authored some of the first books ever published for Windows PowerShell, and is the co-author of Learn Windows PowerShell in a Month of Lunches, the bestselling entry-level book for PowerShell. Don's a sought-after speaker at technology conferences like Microsoft Ignite, TechMentor, and many more. In 2014, Don started writing fiction in the sci-fi and fantasy genres, and had produced several notable novels, including The Never: A Tale of Peter and the Fae, The Achillios Chronicles trilogy (Alabaster, Onyx, and Verdant), and Daniel Scratch: A Story of Witchkind. You can find him on Twitter @concentratedDon, or on his website, DonJones.com.