Updates on SCAN sensemaking
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Updates on SCAN sensemaking

New developments for the SCAN model

About the Book

This anthology from the Tetradian weblog covers the SCAN model-type and its related uses and modelling methods. SCAN is used to guide sensemaking and decision-making in contexts with varying levels of complexity, uncertainty and uniqueness.

The initial anthology in this set was published in 2014. This 2022 update adds around 35 posts and 125 images, representing new material on SCAN published on the weblog since 2014. These posts are split into three groups:

  • SCAN: Core Extensions - provides new concepts, insights and methods for the core SCAN framework.
  • SCAN: Complexity - explores further work on theory and practice on complexity, and how this relates with the SCAN framework.
  • SCAN: Usage-Examples - presents a range of real-world examples where the SCAN framework helps to explain a concept or concern and is put to practical use.
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    • Business Architecture
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About the Author

Tom Graves
Tom Graves

Tom Graves has been an independent consultant for more than four decades, in business transformation, enterprise architecture and knowledge management. His clients in Europe, Australasia and the Americas cover a broad range of industries including small-business, banking, utilities, manufacturing, logistics, engineering, media, telecoms, research, defence and government. He has a special interest in whole-enterprise architectures for non-profit, social, government and commercial enterprises.

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Table of Contents

  • Two SCAN notes - 1: Edges
    • Overview
    • Edge of action (Simple :: Complicated)
    • Edge of uncertainty (Complicated :: Ambiguous)
    • Edge of innovation (Ambiguous :: Not-known)
    • Edge of panic (Simple :: Not-known)
    • Linking it all together
  • Two SCAN notes - 2: Causal Layered Analysis
  • Quick SCAN examples
    • #1: ‘SCAN in two minutes’
    • #2a: The toddler’s tantrum (N>A>C>S>N)
    • #2b: The scientist’s story (N>A>C>S (>N))
    • #3a: The trainee’s tale ((N>) S>C>A>N)
    • #3b: The quality-manager’s quest (S>C>A>N)
    • #4: The surgeon’s story
  • Knowing, doing, being
  • Another SCAN crossmap: Kolb Learning Styles
  • Insights on SCAN: The bubble-metaphor
  • Insights on SCAN: Managers and masters
  • Insights on SCAN: Emphasising the question
  • Insights on SCAN: Rethinking OODA
  • Insights on SCAN: The dangers of belief
  • Making sense of complexity: A reframe for SCAN
  • Not so wicked
  • Theory and metatheory in enterprise-architecture
  • More on theory and metatheory in EA
  • Metatheory and enterprise-architecture
  • Tools and metatools
  • More on the ‘Why’ for new toolsets
  • Sense, make-sense, decide, act
  • Sensemaking: Into the void
  • The fourth checklist
  • Pay, performance and the NHS
  • IT-centrism and real-world enterprise-architecture
  • Learning and the limits of automation
    • Implications for enterprise-architecture
  • RBPEA: Constraints and corollaries
  • Services and disservices - 2: Education example
    • Education example
    • Practical implications for enterprise-architecture
  • Services and disservices - 3: The echo-chamber
    • The ‘echo-chamber’ of belief
    • Practical implications for enterprise-architecture
  • Services and disservices - 6: Assessment and actions
  • Auftragstaktik and fingerspitzengefühl
  • The art and science of engineering
  • Is culture-change the same as software-change?
  • The Demoralised Man
  • On skills: 10, 100, 1000, 10000 hours

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