Fundamentals of Software Company Operations
Minimum price
Suggested price

Fundamentals of Software Company Operations

About the Book

Many leaders of software and technology companies today look at their organizations as a collection of departments bound together by a set of corporate, department and individual goals believing that, along with the organizational structure and cost accounting methodology, they are leading a focused, high-throughput organization. While we expect software, hardware, network and performance engineers to look at system level architecture and solutions, software and technology company leaders often behave as component thinkers and fail to recognize the need to balance system load, that which is on the company as whole, in order to maximize throughput, and as a by-product, revenue. While many technologists may seek to practice iterative, predictable, repeatable and disciplined system level behaviors, these same leaders do not realize or understand how their component level viewpoints and decisions actually degrade organizational performance.

This book discusses the immediately tangible operational value of using General Systems Thinking, Agile Principles and the Theory of Constraints as a synthesized platform from which to run a well-honed, profitable software and technology company. What we all need to know to run a company is not contained in one graduate degree, one book or built upon the successes of yesterday. Rather, what we really need to know in order to run a profitable, healthy and flourishing software and technology company is contained in our ability to synthesize multiple bodies of knowledge into foundational set of operational principles and behaviors that not only keep leaders employed, but keep companies profitable.

About the Author

Matthew D Edwards
Matthew D Edwards

Through twenty-six years of experience in business and technology spanning multiple industries and countries, I've had the privilege to work with amazing people on spectacular projects solving absolutely intriguing problems. And I've found that no matter the company, context, or need, people are always the most outstanding aspect of every experience.

I started Teach People, an international NGO working to address the fundamental needs of people, in 2016 along with my wife and kids. Our current work finds us in Zimbabwe, Africa installing new bush pumps providing clean, safe, disease-free water to villages and schools.

In 2017, I started two companies which have merged into one named Trility Consulting. We focus on helping companies discover, define, implement, and evolve their projects, teams and operations to achieve their desired outcomes. Our current work finds us focusing on cloud adoption, infrastructure as code, data strategies, product design and development (from napkin to market), operational modernization, connected things, and information security.

Table of Contents

  1. Purpose and Construct of This Book
  2. Arriving at a Common Understanding
    1. The Characteristics of People
    2. The Role of Transparency in Leadership
    3. The Definition of a System
    4. What is General Systems Thinking?
    5. Garden System Example
    6. System Scaffolding Example
    7. Extrapolating Patterns and Principles from Unlike Systems
    8. What is the Theory of Constraints?
    9. What is Agile?
    10. User Stories
    11. User Story Sizing and Estimation
    12. Test Driven Development
    13. Extreme Programming
    14. Scrum
    15. Continuous Integration, Test, Inspection and Deployment
  3. An Agile Implementation Story
    1. Where the company was at the beginning
    2. Where the company wanted to go in three years
    3. How the company was transitioned from A to B
    4. What went well
    5. What did not work
    6. What Should Have Been Done Differently
  4. An Operational Model for Software Companies
    1. See the Company as a System
    2. Organizational Structure and Focused Flow
    3. Establish the Skeletal System
    4. Vision and Mission Statements
    5. System-Level Objective Setting
    6. Traceability in the Delivery Chain
    7. Release Planning
    8. Establish the Heartbeat
    9. Behavioral Patterns
    10. Reporting Patterns
    11. Balance the Flow of the Circulatory System
    12. Perform Regular Check-ups
    13. Daily-Standups
    14. Pairing and Pair Switching
    15. Continuous Evolution Behaviors
    16. Demonstration
    17. Pro-actively Maintain and Improve System Health
    18. Iteration-level Lessons Learned Meetings
    19. Feedback and Rework Loops
    20. Training and Mentoring
  5. Final Notes
  6. Recommended Reading List

The Leanpub 60 Day 100% Happiness Guarantee

Within 60 days of purchase you can get a 100% refund on any Leanpub purchase, in two clicks.

Now, this is technically risky for us, since you'll have the book or course files either way. But we're so confident in our products and services, and in our authors and readers, that we're happy to offer a full money back guarantee for everything we sell.

You can only find out how good something is by trying it, and because of our 100% money back guarantee there's literally no risk to do so!

So, there's no reason not to click the Add to Cart button, is there?

See full terms...

80% Royalties. Earn $16 on a $20 book.

We pay 80% royalties. That's not a typo: you earn $16 on a $20 sale. If we sell 5000 non-refunded copies of your book or course for $20, you'll earn $80,000.

(Yes, some authors have already earned much more than that on Leanpub.)

In fact, authors have earnedover $13 millionwriting, publishing and selling on Leanpub.

Learn more about writing on Leanpub

Free Updates. DRM Free.

If you buy a Leanpub book, you get free updates for as long as the author updates the book! Many authors use Leanpub to publish their books in-progress, while they are writing them. All readers get free updates, regardless of when they bought the book or how much they paid (including free).

Most Leanpub books are available in PDF (for computers) and EPUB (for phones, tablets and Kindle). The formats that a book includes are shown at the top right corner of this page.

Finally, Leanpub books don't have any DRM copy-protection nonsense, so you can easily read them on any supported device.

Learn more about Leanpub's ebook formats and where to read them

Write and Publish on Leanpub

You can use Leanpub to easily write, publish and sell in-progress and completed ebooks and online courses!

Leanpub is a powerful platform for serious authors, combining a simple, elegant writing and publishing workflow with a store focused on selling in-progress ebooks.

Leanpub is a magical typewriter for authors: just write in plain text, and to publish your ebook, just click a button. (Or, if you are producing your ebook your own way, you can even upload your own PDF and/or EPUB files and then publish with one click!) It really is that easy.

Learn more about writing on Leanpub