Root Cause Analysis
Minimum price
Suggested price

Root Cause Analysis

Sorting though chaos to find the RIGHT issue to resolve

About the Book

Finding the root cause of an issue is not as easy as people may think. Most see only the symptoms and try to mitigate them. Doing so will delay the inevitable problems from coming up again. This creates more frustrations within the organization and clients, as it seems like a never-ending cycle.

This book guides creating a Root Cause Analysis program within a team, department, or organization. To provide context to each section, you will follow the story of John and his team working through an issue and provide process changes for executive support.

This book will expand your thinking of what process issue is causing headaches for people downstream and how to provide the right message to get executive buy-in.

  • Share this book

  • Categories

    • Management
    • Quality Management
    • Project Management
  • Feedback

    Email the Author(s)

About the Author

Jeremy Berriault
Jeremy Berriault

Jeremy Berriault knows the full value Quality Assurance can provide to any organization. Outside of trying to break products and make sure they meet the requirements, he knows more. For over two decades, he is heavily involved in knowledge sharing efforts with those within and outside the QA discipline.

Through speaking engagements, blogs, interviews and coaching, he has given guidance and shows there is more to the discipline. He now takes the skills and knowledge of QA. He applies them to his work at Berriault and Associates Consulting Group. There, he and his associates work at finding value by helping with strategic management, agile transformation and, of course, Quality Assurance strategy consulting.

In his spare time, he is an avid international Jiu-Jitsu competitor who received his black belt in 2019

Bundles that include this book

Bought separately
Bundle Price

Table of Contents

  • Acknowledgements and Thanks
  • Foreword
  • Introduction
  • Chapter 1
  • Chapter 2
  • Chapter 3
  • Chapter 4
  • Chapter 5
  • Chapter 6
  • Chapter 7
  • Chapter 8
  • Chapter 9
  • Chapter 10
  • Chapter 11
  • Chapter 12
  • Appendix
  • Bibliography

The Leanpub 60 Day 100% Happiness Guarantee

Within 60 days of purchase you can get a 100% refund on any Leanpub purchase, in two clicks.

Now, this is technically risky for us, since you'll have the book or course files either way. But we're so confident in our products and services, and in our authors and readers, that we're happy to offer a full money back guarantee for everything we sell.

You can only find out how good something is by trying it, and because of our 100% money back guarantee there's literally no risk to do so!

So, there's no reason not to click the Add to Cart button, is there?

See full terms...

80% Royalties. Earn $16 on a $20 book.

We pay 80% royalties. That's not a typo: you earn $16 on a $20 sale. If we sell 5000 non-refunded copies of your book or course for $20, you'll earn $80,000.

(Yes, some authors have already earned much more than that on Leanpub.)

In fact, authors have earnedover $13 millionwriting, publishing and selling on Leanpub.

Learn more about writing on Leanpub

Free Updates. DRM Free.

If you buy a Leanpub book, you get free updates for as long as the author updates the book! Many authors use Leanpub to publish their books in-progress, while they are writing them. All readers get free updates, regardless of when they bought the book or how much they paid (including free).

Most Leanpub books are available in PDF (for computers) and EPUB (for phones, tablets and Kindle). The formats that a book includes are shown at the top right corner of this page.

Finally, Leanpub books don't have any DRM copy-protection nonsense, so you can easily read them on any supported device.

Learn more about Leanpub's ebook formats and where to read them

Write and Publish on Leanpub

You can use Leanpub to easily write, publish and sell in-progress and completed ebooks and online courses!

Leanpub is a powerful platform for serious authors, combining a simple, elegant writing and publishing workflow with a store focused on selling in-progress ebooks.

Leanpub is a magical typewriter for authors: just write in plain text, and to publish your ebook, just click a button. (Or, if you are producing your ebook your own way, you can even upload your own PDF and/or EPUB files and then publish with one click!) It really is that easy.

Learn more about writing on Leanpub