[{"_1":2,"_3":-5,"_4":-5},"loaderData",{"_5":6,"_7":-5,"_8":9,"_10":11},"actionData","errors","root",{"_61":-5,"_521":-5,"_522":523,"_524":525,"_526":527,"_528":529,"_530":531,"_532":533,"_534":46,"_535":536,"_537":538,"_539":540},"routes/_store+/_readers+/read_/route","routes/_store+/_readers+/read_.$slug/route",{"_16":354,"_355":356,"_357":358,"_359":46,"_360":-7},"routes/_store+/_readers+/read_.$slug.$chapterId/route",{"_12":13,"_14":15,"_16":17,"_18":-5,"_19":20,"_21":22,"_23":24},"title","Organisational Dysfunctions","content","

Foreword by Merrelyn Emery

https://leanpub.com/organisationaldysfunctions","book",{"_12":13,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":15,"_52":53,"_54":55},"prevChapter","nextChapter",{"_27":28,"_12":24,"_30":-5,"_31":40,"_33":34,"_35":-5,"_36":-5,"_37":-5},"sections",[20,25,26],"chapterTitle","Foreword by Merrelyn Emery",{"_27":28,"_12":38,"_30":-5,"_31":39,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":29,"_30":-5,"_31":32,"_33":34,"_35":-5,"_36":-5,"_37":-5},"level",2,"Preface","description","path","#preface","fileCount",1,"quizType","sectionNum","youtubeId","Foreword by Alexandra Stokes","#foreword-by-alexandra-stokes","#foreword-by-merrelyn-emery","metaText","A catalogue of organisational dysfunctions explained through Open Systems Theory. For everyone who has felt the friction of broken structures but lacked the language for it.","slug","organisationaldysfunctions","embargo",false,"coverFeatured",{"_352":353},"tocStructure",[65,20,25,26,66,67,68,69,70,71,72,73,74,75,76,77,78,79,80,81,82,83,84,85,86,87,88,89,90,91,92,93,94,95,96,97,98,99,100,101,102,103,104,105,106,107,108,109,110,111,112,113,114,115,116,117,118,119,120,121,122,123,124,125,126,127,128,129,130,131,132,133,134,135,136,137,138,139,140,141,142,143,144,145,146,147,148,149,150,151,152,153,154,155,156,157,158,159,160],"publicChapterContent","showReadLinkString","sample","authors",[56],{"_57":58,"_59":60,"_61":62},"id","Z2lkOi8vbGVhbnB1Yi9TdG9yZTo6UHJvZHVjdEF1dGhvci84NDU5Mg","name","Trond Hjorteland","user",{"_63":64},"username","trondhjort",{"_27":34,"_12":24,"_30":-5,"_31":40,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":34,"_12":350,"_30":-5,"_31":351,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":348,"_30":-5,"_31":349,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":346,"_30":-5,"_31":347,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":344,"_30":-5,"_31":345,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":342,"_30":-5,"_31":343,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":340,"_30":-5,"_31":341,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":338,"_30":-5,"_31":339,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":336,"_30":-5,"_31":337,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":334,"_30":-5,"_31":335,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":332,"_30":-5,"_31":333,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":330,"_30":-5,"_31":331,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":328,"_30":-5,"_31":329,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":326,"_30":-5,"_31":327,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":324,"_30":-5,"_31":325,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":322,"_30":-5,"_31":323,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":320,"_30":-5,"_31":321,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":318,"_30":-5,"_31":319,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":316,"_30":-5,"_31":317,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":314,"_30":-5,"_31":315,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":312,"_30":-5,"_31":313,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":310,"_30":-5,"_31":311,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":308,"_30":-5,"_31":309,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":306,"_30":-5,"_31":307,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":304,"_30":-5,"_31":305,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":302,"_30":-5,"_31":303,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":300,"_30":-5,"_31":301,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":298,"_30":-5,"_31":299,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":296,"_30":-5,"_31":297,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":294,"_30":-5,"_31":295,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":292,"_30":-5,"_31":293,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":290,"_30":-5,"_31":291,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":288,"_30":-5,"_31":289,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":286,"_30":-5,"_31":287,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":284,"_30":-5,"_31":285,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":282,"_30":-5,"_31":283,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":280,"_30":-5,"_31":281,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":278,"_30":-5,"_31":279,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":276,"_30":-5,"_31":277,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":274,"_30":-5,"_31":275,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":272,"_30":-5,"_31":273,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":270,"_30":-5,"_31":271,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":268,"_30":-5,"_31":269,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":266,"_30":-5,"_31":267,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":264,"_30":-5,"_31":265,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":262,"_30":-5,"_31":263,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":260,"_30":-5,"_31":261,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":258,"_30":-5,"_31":259,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":256,"_30":-5,"_31":257,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":254,"_30":-5,"_31":255,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":252,"_30":-5,"_31":253,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":250,"_30":-5,"_31":251,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":248,"_30":-5,"_31":249,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":246,"_30":-5,"_31":247,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":244,"_30":-5,"_31":245,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":242,"_30":-5,"_31":243,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":240,"_30":-5,"_31":241,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":238,"_30":-5,"_31":239,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":236,"_30":-5,"_31":237,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":234,"_30":-5,"_31":235,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":232,"_30":-5,"_31":233,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":34,"_12":230,"_30":-5,"_31":231,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":228,"_30":-5,"_31":229,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":226,"_30":-5,"_31":227,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":224,"_30":-5,"_31":225,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":222,"_30":-5,"_31":223,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":220,"_30":-5,"_31":221,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":218,"_30":-5,"_31":219,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":216,"_30":-5,"_31":217,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":214,"_30":-5,"_31":215,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":212,"_30":-5,"_31":213,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":210,"_30":-5,"_31":211,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":208,"_30":-5,"_31":209,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":206,"_30":-5,"_31":207,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":204,"_30":-5,"_31":205,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":202,"_30":-5,"_31":203,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":34,"_12":200,"_30":-5,"_31":201,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":198,"_30":-5,"_31":199,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":196,"_30":-5,"_31":197,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":194,"_30":-5,"_31":195,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":192,"_30":-5,"_31":193,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":190,"_30":-5,"_31":191,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":188,"_30":-5,"_31":189,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":186,"_30":-5,"_31":187,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":184,"_30":-5,"_31":185,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":182,"_30":-5,"_31":183,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":34,"_12":180,"_30":-5,"_31":181,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":178,"_30":-5,"_31":179,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":176,"_30":-5,"_31":177,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":174,"_30":-5,"_31":175,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":172,"_30":-5,"_31":173,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":170,"_30":-5,"_31":171,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":167,"_30":-5,"_31":168,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":165,"_30":-5,"_31":166,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":163,"_30":-5,"_31":164,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":161,"_30":-5,"_31":162,"_33":34,"_35":-5,"_36":-5,"_37":-5},"About the Author","#about-the-author","Acknowledgements","#acknowledgements","Glossary","#glossary","Epilogue: The Diagnosis","#epilogue-the-diagnosis",3,"Unique Designs","#unique-designs","The Democratic Methods","#the-democratic-methods","The Participative Design Workshop","#the-participative-design-workshop","The Search Conference","#the-search-conference","The Two-Stage Model","#the-two-stage-model","The Way Out","#the-way-out","Doing the wrong thing right","#doing-the-wrong-thing-right","People resist change","#people-resist-change","Outsourcing the future","#outsourcing-the-future","The AI we cannot talk about","#the-ai-we-cannot-talk-about","The market we think we shape","#the-market-we-think-we-shape","The customer we never met","#the-customer-we-never-met","Deploying AI into a broken system","#deploying-ai-into-a-broken-system","Built for yesterday","#built-for-yesterday","Beyond the Walls","#beyond-the-walls","What the Open System Does","#what-the-open-system-does","The three-layer dynamic","#the-three-layer-dynamic","Perspectives","#perspectives","OST is just structuralism","#ost-is-just-structuralism","We already know what’s wrong","#we-already-know-whats-wrong","We’ve already transformed","#weve-already-transformed","Developers just want to code","#developers-just-want-to-code","Agile works fine, why do we need OST?","#agile-works-fine-why-do-we-need-ost","IT is different","#it-is-different","This sounds like communism","#this-sounds-like-communism","This is fifty-year-old theory","#this-is-fifty-year-old-theory","All teams need a manager","#all-teams-need-a-manager","Nobody actually does this","#nobody-actually-does-this","Self-management doesn’t scale","#self-management-doesnt-scale","Objections","#objections","Intermezzo","#intermezzo","The agile scaling trap","#the-agile-scaling-trap","The leadership team that isn’t","#the-leadership-team-that-isnt","Pay and reward","#pay-and-reward","Career paths","#career-paths","It’s just a job","#its-just-a-job","The project in product clothing","#the-project-in-product-clothing","The Sunday email","#the-sunday-email","Quiet quitting","#quiet-quitting","The strategy that did not survive contact with reality","#the-strategy-that-did-not-survive-contact-with-reality","The short-termism machine","#the-short-termism-machine","The learning organisation that doesn’t learn","#the-learning-organisation-that-doesnt-learn","The performance review","#the-performance-review","Budgets are bureaucracy","#budgets-are-bureaucracy","OKRs imposed from above","#okrs-imposed-from-above","In the Organisation","#in-the-organisation","Them and us","#them-and-us","Fixing the process","#fixing-the-process","Change agents of the status quo","#change-agents-of-the-status-quo","Local optimisations","#local-optimisations","The pilot trap","#the-pilot-trap","Designed to undermine","#designed-to-undermine","Burned by design","#burned-by-design","The error factory","#the-error-factory","Fixing people","#fixing-people","The external verdict","#the-external-verdict","It’s a communication problem","#its-a-communication-problem","Better leaders is the answer","#better-leaders-is-the-answer","The frozen middle","#the-frozen-middle","Involvement theatre","#involvement-theatre","DORA, the wrong way round","#dora-the-wrong-way-round","Team Topologies, the wrong way round","#team-topologies-the-wrong-way-round","You are empowered now","#you-are-empowered-now","Psychological safety as a patch","#psychological-safety-as-a-patch","In the Department","#in-the-department","Rearranging the furniture","#rearranging-the-furniture","Permanent urgency","#permanent-urgency","The decision that went nowhere","#the-decision-that-went-nowhere","Analysis paralysis","#analysis-paralysis","The product owner trap","#the-product-owner-trap","The collaboration that isn’t","#the-collaboration-that-isnt","The agile terrarium","#the-agile-terrarium","Out of sight, out of sync","#out-of-sight-out-of-sync","Working alone together","#working-alone-together","The servant who still decides","#the-servant-who-still-decides","The hero culture","#the-hero-culture","Forming–storming–norming–performing","#formingstormingnormingperforming","The powerless retrospective","#the-powerless-retrospective","Passing the buck","#passing-the-buck","The daily status report","#the-daily-status-report","In the Team","#in-the-team","The corridor conversation","#the-corridor-conversation","Tyranny of the majority","#tyranny-of-the-majority","HiPPOs and dungeon masters","#hippos-and-dungeon-masters","The output nobody owned","#the-output-nobody-owned","The agenda that sabotaged itself","#the-agenda-that-sabotaged-itself","The pair that runs everything","#the-pair-that-runs-everything","The phones came out","#the-phones-came-out","The room that went quiet","#the-room-that-went-quiet","In the Room","#in-the-room","What the Structure Does","#what-the-structure-does","url","https://d2sofvawe08yqg.cloudfront.net/organisationaldysfunctions/s_featured?1780393695&1780393695",{"_12":13,"_43":44,"_41":42,"_45":46,"_47":505,"_506":507,"_54":508,"_52":53,"_509":-5,"_510":-5,"_511":512,"_513":512,"_514":515,"_516":517},"parts",[460,461,462,463,464],"toc",[361,362,363,364,365,366,367,368,369,370,371,372,373,374,375,376,377,378,379,380,381,382,383,384,385,386,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416,417,418,419,420,421,422,423,424,425,426,427,428,429,430,431,432,433,434,435,436,437,438,439,440,441,442,443,444,445,446,447,448,449,450,451,452,453,454,455,456,457,458,459],"isUnavailableOnline","unavailableMessage",{"_27":34,"_12":24,"_30":-5,"_31":40,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":24,"_30":-5,"_31":40,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":38,"_30":-5,"_31":39,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":29,"_30":-5,"_31":32,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":34,"_12":350,"_30":-5,"_31":351,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":348,"_30":-5,"_31":349,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":346,"_30":-5,"_31":347,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":344,"_30":-5,"_31":345,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":342,"_30":-5,"_31":343,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":340,"_30":-5,"_31":341,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":338,"_30":-5,"_31":339,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":336,"_30":-5,"_31":337,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":334,"_30":-5,"_31":335,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":332,"_30":-5,"_31":333,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":330,"_30":-5,"_31":331,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":328,"_30":-5,"_31":329,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":326,"_30":-5,"_31":327,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":324,"_30":-5,"_31":325,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":322,"_30":-5,"_31":323,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":320,"_30":-5,"_31":321,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":318,"_30":-5,"_31":319,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":316,"_30":-5,"_31":317,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":314,"_30":-5,"_31":315,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":312,"_30":-5,"_31":313,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":310,"_30":-5,"_31":311,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":308,"_30":-5,"_31":309,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":306,"_30":-5,"_31":307,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":304,"_30":-5,"_31":305,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":302,"_30":-5,"_31":303,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":300,"_30":-5,"_31":301,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":298,"_30":-5,"_31":299,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":296,"_30":-5,"_31":297,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":294,"_30":-5,"_31":295,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":292,"_30":-5,"_31":293,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":290,"_30":-5,"_31":291,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":288,"_30":-5,"_31":289,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":286,"_30":-5,"_31":287,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":284,"_30":-5,"_31":285,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":282,"_30":-5,"_31":283,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":280,"_30":-5,"_31":281,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":278,"_30":-5,"_31":279,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":276,"_30":-5,"_31":277,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":274,"_30":-5,"_31":275,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":272,"_30":-5,"_31":273,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":270,"_30":-5,"_31":271,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":268,"_30":-5,"_31":269,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":266,"_30":-5,"_31":267,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":264,"_30":-5,"_31":265,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":262,"_30":-5,"_31":263,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":260,"_30":-5,"_31":261,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":258,"_30":-5,"_31":259,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":256,"_30":-5,"_31":257,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":254,"_30":-5,"_31":255,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":252,"_30":-5,"_31":253,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":250,"_30":-5,"_31":251,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":248,"_30":-5,"_31":249,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":246,"_30":-5,"_31":247,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":244,"_30":-5,"_31":245,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":242,"_30":-5,"_31":243,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":240,"_30":-5,"_31":241,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":238,"_30":-5,"_31":239,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":236,"_30":-5,"_31":237,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":234,"_30":-5,"_31":235,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":232,"_30":-5,"_31":233,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":34,"_12":230,"_30":-5,"_31":231,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":228,"_30":-5,"_31":229,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":226,"_30":-5,"_31":227,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":224,"_30":-5,"_31":225,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":222,"_30":-5,"_31":223,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":220,"_30":-5,"_31":221,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":218,"_30":-5,"_31":219,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":216,"_30":-5,"_31":217,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":214,"_30":-5,"_31":215,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":212,"_30":-5,"_31":213,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":210,"_30":-5,"_31":211,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":208,"_30":-5,"_31":209,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":206,"_30":-5,"_31":207,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":204,"_30":-5,"_31":205,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":202,"_30":-5,"_31":203,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":34,"_12":200,"_30":-5,"_31":201,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":198,"_30":-5,"_31":199,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":196,"_30":-5,"_31":197,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":194,"_30":-5,"_31":195,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":192,"_30":-5,"_31":193,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":190,"_30":-5,"_31":191,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":188,"_30":-5,"_31":189,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":186,"_30":-5,"_31":187,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":184,"_30":-5,"_31":185,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":182,"_30":-5,"_31":183,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":34,"_12":180,"_30":-5,"_31":181,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":178,"_30":-5,"_31":179,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":176,"_30":-5,"_31":177,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":174,"_30":-5,"_31":175,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":172,"_30":-5,"_31":173,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":169,"_12":170,"_30":-5,"_31":171,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":167,"_30":-5,"_31":168,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":165,"_30":-5,"_31":166,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":163,"_30":-5,"_31":164,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_27":28,"_12":161,"_30":-5,"_31":162,"_33":34,"_35":-5,"_36":-5,"_37":-5},{"_12":24,"_30":465,"_33":34,"_31":40,"_466":498},{"_12":350,"_30":465,"_33":34,"_31":351,"_466":489},{"_12":230,"_30":465,"_33":34,"_31":231,"_466":484},{"_12":200,"_30":465,"_33":34,"_31":201,"_466":481},{"_12":180,"_30":465,"_33":34,"_31":181,"_466":467},"","chapters",[468,469,470,471,472,473],{"_27":28,"_12":178,"_31":179,"_33":34,"_474":480,"_37":-5},{"_27":28,"_12":172,"_31":173,"_33":34,"_474":479,"_37":-5},{"_27":28,"_12":167,"_31":168,"_33":34,"_474":478,"_37":-5},{"_27":28,"_12":165,"_31":166,"_33":34,"_474":477,"_37":-5},{"_27":28,"_12":163,"_31":164,"_33":34,"_474":476,"_37":-5},{"_27":28,"_12":161,"_31":162,"_33":34,"_474":475,"_37":-5},"subsections",[],[],[],[],[455],[452,453],[482],{"_27":28,"_12":198,"_31":199,"_33":34,"_474":483,"_37":-5},[442,443,444,445,446,447,448,449],[485,486],{"_27":28,"_12":228,"_31":229,"_33":34,"_474":488,"_37":-5},{"_27":28,"_12":204,"_31":205,"_33":34,"_474":487,"_37":-5},[439],[427,428,429,430,431,432,433,434,435,436,437],[490,491,492,493],{"_27":28,"_12":348,"_31":349,"_33":34,"_474":497,"_37":-5},{"_27":28,"_12":330,"_31":331,"_33":34,"_474":496,"_37":-5},{"_27":28,"_12":298,"_31":299,"_33":34,"_474":495,"_37":-5},{"_27":28,"_12":260,"_31":261,"_33":34,"_474":494,"_37":-5},[411,412,413,414,415,416,417,418,419,420,421,422,423,424],[392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409],[376,377,378,379,380,381,382,383,384,385,386,387,388,389,390],[367,368,369,370,371,372,373,374],[499,500,501],{"_27":28,"_12":24,"_31":40,"_33":34,"_474":504,"_37":-5},{"_27":28,"_12":38,"_31":39,"_33":34,"_474":503,"_37":-5},{"_27":28,"_12":29,"_31":32,"_33":34,"_474":502,"_37":-5},[],[],[],{"_352":353},"coverFeatured2x",{"_352":520},[518],"freePdfUrl","freeEpubUrl","hasPdfSample",true,"hasEpubSample","samplePdfUrl","https://s3.amazonaws.com/samples.leanpub.com/organisationaldysfunctions-sample.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=0XBXHW3Q9GGV69BT7E82%2F20260820%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260820T210314Z&X-Amz-Expires=518400&X-Amz-SignedHeaders=host&X-Amz-Signature=c97b64b3b8e957fe87cb43c55b6ad8461a38c8ef9624a0f7061e8ac4a84de16f","sampleEpubUrl","https://s3.amazonaws.com/samples.leanpub.com/organisationaldysfunctions-sample.epub?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=0XBXHW3Q9GGV69BT7E82%2F20260820%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260820T210314Z&X-Amz-Expires=518400&X-Amz-SignedHeaders=host&X-Amz-Signature=739c701285e073cba1a2243f037d12daa594dfaac4f4a2d5ce7cacee7aa3fff1",{"_57":58,"_59":60,"_61":519},{"_63":64},"https://d2sofvawe08yqg.cloudfront.net/organisationaldysfunctions/s_featured2x?1780393695&1780393695","shoppingCartId","shoppingCart",{"_57":553,"_554":555,"_556":512,"_557":465,"_558":559,"_560":561,"_562":512},"locale","en","readerTheme","light","constants",{"_551":552},"publishers",{"_547":548,"_549":550},"learnerOrganizations",[],"needsLocaleCookieSync","announcements",{"_541":542,"_543":-5},"sentryEnvironment","production","sentryRelease","5b5fec0452458c755fe00fe931435fec9bb374f6","announcement_store",{"_544":46,"_545":546},"announcement_authors","flag","text","

Kick off your book project, get started with GhostAI, get better at marketing, or spend the day doing all three! Free live workshops on Zoom. Saturday, June 27, 2026.

\n","companies",[],"universities",[],"paypalClientId","AX53Cwz8jR6rVVzzZiZNWWXl0dGagi-GZrjG-S3Ua14E5nrKMn7DxDQ730O4R8LusLPp49ALn6aRVaEy","no-cart","count",0,"free","updatedAt","paymentGateway","STRIPE","cartItems",[],"loading"]