[{"_1":2,"_3":-5,"_4":-5},"loaderData",{"_5":6,"_7":-5,"_8":9,"_10":11},"actionData","errors","root",{"_59":-5,"_521":-5,"_522":523,"_524":525,"_526":527,"_528":529,"_530":531,"_532":533,"_534":44,"_535":536,"_537":538,"_539":540},"routes/_store+/_readers+/read_/route","routes/_store+/_readers+/read_.$slug/route",{"_16":354,"_355":356,"_357":358,"_359":44,"_360":-7},"routes/_store+/_readers+/read_.$slug.$chapterId/route",{"_12":13,"_14":15,"_16":17,"_18":19,"_20":21,"_22":23,"_24":25},"title","Organisational Dysfunctions","content","

Foreword by Alexandra Stokes

https://leanpub.com/organisationaldysfunctions","book",{"_12":13,"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":15,"_50":51,"_52":53},"prevChapter",{"_26":27,"_12":37,"_29":-5,"_30":38,"_32":33,"_34":-5,"_35":-5,"_36":-5},"nextChapter",{"_26":27,"_12":28,"_29":-5,"_30":31,"_32":33,"_34":-5,"_35":-5,"_36":-5},"sections",[],"chapterTitle","Foreword by Alexandra Stokes","level",2,"Preface","description","path","#preface","fileCount",1,"quizType","sectionNum","youtubeId","Foreword by Merrelyn Emery","#foreword-by-merrelyn-emery","metaText","A catalogue of organisational dysfunctions explained through Open Systems Theory. For everyone who has felt the friction of broken structures but lacked the language for it.","slug","organisationaldysfunctions","embargo",false,"coverFeatured",{"_352":353},"tocStructure",[63,19,64,21,65,66,67,68,69,70,71,72,73,74,75,76,77,78,79,80,81,82,83,84,85,86,87,88,89,90,91,92,93,94,95,96,97,98,99,100,101,102,103,104,105,106,107,108,109,110,111,112,113,114,115,116,117,118,119,120,121,122,123,124,125,126,127,128,129,130,131,132,133,134,135,136,137,138,139,140,141,142,143,144,145,146,147,148,149,150,151,152,153,154,155,156,157,158,159],"publicChapterContent","showReadLinkString","sample","authors",[54],{"_55":56,"_57":58,"_59":60},"id","Z2lkOi8vbGVhbnB1Yi9TdG9yZTo6UHJvZHVjdEF1dGhvci84NDU5Mg","name","Trond Hjorteland","user",{"_61":62},"username","trondhjort",{"_26":33,"_12":37,"_29":-5,"_30":38,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":25,"_29":-5,"_30":351,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":33,"_12":349,"_29":-5,"_30":350,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":347,"_29":-5,"_30":348,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":345,"_29":-5,"_30":346,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":343,"_29":-5,"_30":344,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":341,"_29":-5,"_30":342,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":339,"_29":-5,"_30":340,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":337,"_29":-5,"_30":338,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":335,"_29":-5,"_30":336,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":333,"_29":-5,"_30":334,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":331,"_29":-5,"_30":332,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":329,"_29":-5,"_30":330,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":327,"_29":-5,"_30":328,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":325,"_29":-5,"_30":326,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":323,"_29":-5,"_30":324,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":321,"_29":-5,"_30":322,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":319,"_29":-5,"_30":320,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":317,"_29":-5,"_30":318,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":315,"_29":-5,"_30":316,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":313,"_29":-5,"_30":314,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":311,"_29":-5,"_30":312,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":309,"_29":-5,"_30":310,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":307,"_29":-5,"_30":308,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":305,"_29":-5,"_30":306,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":303,"_29":-5,"_30":304,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":301,"_29":-5,"_30":302,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":299,"_29":-5,"_30":300,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":297,"_29":-5,"_30":298,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":295,"_29":-5,"_30":296,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":293,"_29":-5,"_30":294,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":291,"_29":-5,"_30":292,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":289,"_29":-5,"_30":290,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":287,"_29":-5,"_30":288,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":285,"_29":-5,"_30":286,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":283,"_29":-5,"_30":284,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":281,"_29":-5,"_30":282,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":279,"_29":-5,"_30":280,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":277,"_29":-5,"_30":278,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":275,"_29":-5,"_30":276,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":273,"_29":-5,"_30":274,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":271,"_29":-5,"_30":272,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":269,"_29":-5,"_30":270,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":267,"_29":-5,"_30":268,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":265,"_29":-5,"_30":266,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":263,"_29":-5,"_30":264,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":261,"_29":-5,"_30":262,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":259,"_29":-5,"_30":260,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":257,"_29":-5,"_30":258,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":255,"_29":-5,"_30":256,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":253,"_29":-5,"_30":254,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":251,"_29":-5,"_30":252,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":249,"_29":-5,"_30":250,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":247,"_29":-5,"_30":248,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":245,"_29":-5,"_30":246,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":243,"_29":-5,"_30":244,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":241,"_29":-5,"_30":242,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":239,"_29":-5,"_30":240,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":237,"_29":-5,"_30":238,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":235,"_29":-5,"_30":236,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":233,"_29":-5,"_30":234,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":231,"_29":-5,"_30":232,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":33,"_12":229,"_29":-5,"_30":230,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":227,"_29":-5,"_30":228,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":225,"_29":-5,"_30":226,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":223,"_29":-5,"_30":224,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":221,"_29":-5,"_30":222,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":219,"_29":-5,"_30":220,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":217,"_29":-5,"_30":218,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":215,"_29":-5,"_30":216,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":213,"_29":-5,"_30":214,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":211,"_29":-5,"_30":212,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":209,"_29":-5,"_30":210,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":207,"_29":-5,"_30":208,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":205,"_29":-5,"_30":206,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":203,"_29":-5,"_30":204,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":201,"_29":-5,"_30":202,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":33,"_12":199,"_29":-5,"_30":200,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":197,"_29":-5,"_30":198,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":195,"_29":-5,"_30":196,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":193,"_29":-5,"_30":194,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":191,"_29":-5,"_30":192,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":189,"_29":-5,"_30":190,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":187,"_29":-5,"_30":188,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":185,"_29":-5,"_30":186,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":183,"_29":-5,"_30":184,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":181,"_29":-5,"_30":182,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":33,"_12":179,"_29":-5,"_30":180,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":177,"_29":-5,"_30":178,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":175,"_29":-5,"_30":176,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":173,"_29":-5,"_30":174,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":171,"_29":-5,"_30":172,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":169,"_29":-5,"_30":170,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":166,"_29":-5,"_30":167,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":164,"_29":-5,"_30":165,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":162,"_29":-5,"_30":163,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":160,"_29":-5,"_30":161,"_32":33,"_34":-5,"_35":-5,"_36":-5},"About the Author","#about-the-author","Acknowledgements","#acknowledgements","Glossary","#glossary","Epilogue: The Diagnosis","#epilogue-the-diagnosis",3,"Unique Designs","#unique-designs","The Democratic Methods","#the-democratic-methods","The Participative Design Workshop","#the-participative-design-workshop","The Search Conference","#the-search-conference","The Two-Stage Model","#the-two-stage-model","The Way Out","#the-way-out","Doing the wrong thing right","#doing-the-wrong-thing-right","People resist change","#people-resist-change","Outsourcing the future","#outsourcing-the-future","The AI we cannot talk about","#the-ai-we-cannot-talk-about","The market we think we shape","#the-market-we-think-we-shape","The customer we never met","#the-customer-we-never-met","Deploying AI into a broken system","#deploying-ai-into-a-broken-system","Built for yesterday","#built-for-yesterday","Beyond the Walls","#beyond-the-walls","What the Open System Does","#what-the-open-system-does","The three-layer dynamic","#the-three-layer-dynamic","Perspectives","#perspectives","OST is just structuralism","#ost-is-just-structuralism","We already know what’s wrong","#we-already-know-whats-wrong","We’ve already transformed","#weve-already-transformed","Developers just want to code","#developers-just-want-to-code","Agile works fine, why do we need OST?","#agile-works-fine-why-do-we-need-ost","IT is different","#it-is-different","This sounds like communism","#this-sounds-like-communism","This is fifty-year-old theory","#this-is-fifty-year-old-theory","All teams need a manager","#all-teams-need-a-manager","Nobody actually does this","#nobody-actually-does-this","Self-management doesn’t scale","#self-management-doesnt-scale","Objections","#objections","Intermezzo","#intermezzo","The agile scaling trap","#the-agile-scaling-trap","The leadership team that isn’t","#the-leadership-team-that-isnt","Pay and reward","#pay-and-reward","Career paths","#career-paths","It’s just a job","#its-just-a-job","The project in product clothing","#the-project-in-product-clothing","The Sunday email","#the-sunday-email","Quiet quitting","#quiet-quitting","The strategy that did not survive contact with reality","#the-strategy-that-did-not-survive-contact-with-reality","The short-termism machine","#the-short-termism-machine","The learning organisation that doesn’t learn","#the-learning-organisation-that-doesnt-learn","The performance review","#the-performance-review","Budgets are bureaucracy","#budgets-are-bureaucracy","OKRs imposed from above","#okrs-imposed-from-above","In the Organisation","#in-the-organisation","Them and us","#them-and-us","Fixing the process","#fixing-the-process","Change agents of the status quo","#change-agents-of-the-status-quo","Local optimisations","#local-optimisations","The pilot trap","#the-pilot-trap","Designed to undermine","#designed-to-undermine","Burned by design","#burned-by-design","The error factory","#the-error-factory","Fixing people","#fixing-people","The external verdict","#the-external-verdict","It’s a communication problem","#its-a-communication-problem","Better leaders is the answer","#better-leaders-is-the-answer","The frozen middle","#the-frozen-middle","Involvement theatre","#involvement-theatre","DORA, the wrong way round","#dora-the-wrong-way-round","Team Topologies, the wrong way round","#team-topologies-the-wrong-way-round","You are empowered now","#you-are-empowered-now","Psychological safety as a patch","#psychological-safety-as-a-patch","In the Department","#in-the-department","Rearranging the furniture","#rearranging-the-furniture","Permanent urgency","#permanent-urgency","The decision that went nowhere","#the-decision-that-went-nowhere","Analysis paralysis","#analysis-paralysis","The product owner trap","#the-product-owner-trap","The collaboration that isn’t","#the-collaboration-that-isnt","The agile terrarium","#the-agile-terrarium","Out of sight, out of sync","#out-of-sight-out-of-sync","Working alone together","#working-alone-together","The servant who still decides","#the-servant-who-still-decides","The hero culture","#the-hero-culture","Forming–storming–norming–performing","#formingstormingnormingperforming","The powerless retrospective","#the-powerless-retrospective","Passing the buck","#passing-the-buck","The daily status report","#the-daily-status-report","In the Team","#in-the-team","The corridor conversation","#the-corridor-conversation","Tyranny of the majority","#tyranny-of-the-majority","HiPPOs and dungeon masters","#hippos-and-dungeon-masters","The output nobody owned","#the-output-nobody-owned","The agenda that sabotaged itself","#the-agenda-that-sabotaged-itself","The pair that runs everything","#the-pair-that-runs-everything","The phones came out","#the-phones-came-out","The room that went quiet","#the-room-that-went-quiet","In the Room","#in-the-room","What the Structure Does","#what-the-structure-does","#foreword-by-alexandra-stokes","url","https://d2sofvawe08yqg.cloudfront.net/organisationaldysfunctions/s_featured?1780393695&1780393695",{"_12":13,"_41":42,"_39":40,"_43":44,"_45":505,"_506":507,"_52":508,"_50":51,"_509":-5,"_510":-5,"_511":512,"_513":512,"_514":515,"_516":517},"parts",[460,461,462,463,464],"toc",[361,362,363,364,365,366,367,368,369,370,371,372,373,374,375,376,377,378,379,380,381,382,383,384,385,386,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416,417,418,419,420,421,422,423,424,425,426,427,428,429,430,431,432,433,434,435,436,437,438,439,440,441,442,443,444,445,446,447,448,449,450,451,452,453,454,455,456,457,458,459],"isUnavailableOnline","unavailableMessage",{"_26":33,"_12":37,"_29":-5,"_30":38,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":37,"_29":-5,"_30":38,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":25,"_29":-5,"_30":351,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":28,"_29":-5,"_30":31,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":33,"_12":349,"_29":-5,"_30":350,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":347,"_29":-5,"_30":348,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":345,"_29":-5,"_30":346,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":343,"_29":-5,"_30":344,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":341,"_29":-5,"_30":342,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":339,"_29":-5,"_30":340,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":337,"_29":-5,"_30":338,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":335,"_29":-5,"_30":336,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":333,"_29":-5,"_30":334,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":331,"_29":-5,"_30":332,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":329,"_29":-5,"_30":330,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":327,"_29":-5,"_30":328,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":325,"_29":-5,"_30":326,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":323,"_29":-5,"_30":324,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":321,"_29":-5,"_30":322,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":319,"_29":-5,"_30":320,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":317,"_29":-5,"_30":318,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":315,"_29":-5,"_30":316,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":313,"_29":-5,"_30":314,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":311,"_29":-5,"_30":312,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":309,"_29":-5,"_30":310,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":307,"_29":-5,"_30":308,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":305,"_29":-5,"_30":306,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":303,"_29":-5,"_30":304,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":301,"_29":-5,"_30":302,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":299,"_29":-5,"_30":300,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":297,"_29":-5,"_30":298,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":295,"_29":-5,"_30":296,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":293,"_29":-5,"_30":294,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":291,"_29":-5,"_30":292,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":289,"_29":-5,"_30":290,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":287,"_29":-5,"_30":288,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":285,"_29":-5,"_30":286,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":283,"_29":-5,"_30":284,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":281,"_29":-5,"_30":282,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":279,"_29":-5,"_30":280,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":277,"_29":-5,"_30":278,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":275,"_29":-5,"_30":276,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":273,"_29":-5,"_30":274,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":271,"_29":-5,"_30":272,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":269,"_29":-5,"_30":270,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":267,"_29":-5,"_30":268,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":265,"_29":-5,"_30":266,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":263,"_29":-5,"_30":264,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":261,"_29":-5,"_30":262,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":259,"_29":-5,"_30":260,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":257,"_29":-5,"_30":258,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":255,"_29":-5,"_30":256,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":253,"_29":-5,"_30":254,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":251,"_29":-5,"_30":252,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":249,"_29":-5,"_30":250,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":247,"_29":-5,"_30":248,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":245,"_29":-5,"_30":246,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":243,"_29":-5,"_30":244,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":241,"_29":-5,"_30":242,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":239,"_29":-5,"_30":240,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":237,"_29":-5,"_30":238,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":235,"_29":-5,"_30":236,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":233,"_29":-5,"_30":234,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":231,"_29":-5,"_30":232,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":33,"_12":229,"_29":-5,"_30":230,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":227,"_29":-5,"_30":228,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":225,"_29":-5,"_30":226,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":223,"_29":-5,"_30":224,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":221,"_29":-5,"_30":222,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":219,"_29":-5,"_30":220,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":217,"_29":-5,"_30":218,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":215,"_29":-5,"_30":216,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":213,"_29":-5,"_30":214,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":211,"_29":-5,"_30":212,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":209,"_29":-5,"_30":210,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":207,"_29":-5,"_30":208,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":205,"_29":-5,"_30":206,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":203,"_29":-5,"_30":204,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":201,"_29":-5,"_30":202,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":33,"_12":199,"_29":-5,"_30":200,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":197,"_29":-5,"_30":198,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":195,"_29":-5,"_30":196,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":193,"_29":-5,"_30":194,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":191,"_29":-5,"_30":192,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":189,"_29":-5,"_30":190,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":187,"_29":-5,"_30":188,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":185,"_29":-5,"_30":186,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":183,"_29":-5,"_30":184,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":181,"_29":-5,"_30":182,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":33,"_12":179,"_29":-5,"_30":180,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":177,"_29":-5,"_30":178,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":175,"_29":-5,"_30":176,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":173,"_29":-5,"_30":174,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":171,"_29":-5,"_30":172,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":168,"_12":169,"_29":-5,"_30":170,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":166,"_29":-5,"_30":167,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":164,"_29":-5,"_30":165,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":162,"_29":-5,"_30":163,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_26":27,"_12":160,"_29":-5,"_30":161,"_32":33,"_34":-5,"_35":-5,"_36":-5},{"_12":37,"_29":465,"_32":33,"_30":38,"_466":498},{"_12":349,"_29":465,"_32":33,"_30":350,"_466":489},{"_12":229,"_29":465,"_32":33,"_30":230,"_466":484},{"_12":199,"_29":465,"_32":33,"_30":200,"_466":481},{"_12":179,"_29":465,"_32":33,"_30":180,"_466":467},"","chapters",[468,469,470,471,472,473],{"_26":27,"_12":177,"_30":178,"_32":33,"_474":480,"_36":-5},{"_26":27,"_12":171,"_30":172,"_32":33,"_474":479,"_36":-5},{"_26":27,"_12":166,"_30":167,"_32":33,"_474":478,"_36":-5},{"_26":27,"_12":164,"_30":165,"_32":33,"_474":477,"_36":-5},{"_26":27,"_12":162,"_30":163,"_32":33,"_474":476,"_36":-5},{"_26":27,"_12":160,"_30":161,"_32":33,"_474":475,"_36":-5},"subsections",[],[],[],[],[455],[452,453],[482],{"_26":27,"_12":197,"_30":198,"_32":33,"_474":483,"_36":-5},[442,443,444,445,446,447,448,449],[485,486],{"_26":27,"_12":227,"_30":228,"_32":33,"_474":488,"_36":-5},{"_26":27,"_12":203,"_30":204,"_32":33,"_474":487,"_36":-5},[439],[427,428,429,430,431,432,433,434,435,436,437],[490,491,492,493],{"_26":27,"_12":347,"_30":348,"_32":33,"_474":497,"_36":-5},{"_26":27,"_12":329,"_30":330,"_32":33,"_474":496,"_36":-5},{"_26":27,"_12":297,"_30":298,"_32":33,"_474":495,"_36":-5},{"_26":27,"_12":259,"_30":260,"_32":33,"_474":494,"_36":-5},[411,412,413,414,415,416,417,418,419,420,421,422,423,424],[392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409],[376,377,378,379,380,381,382,383,384,385,386,387,388,389,390],[367,368,369,370,371,372,373,374],[499,500,501],{"_26":27,"_12":37,"_30":38,"_32":33,"_474":504,"_36":-5},{"_26":27,"_12":25,"_30":351,"_32":33,"_474":503,"_36":-5},{"_26":27,"_12":28,"_30":31,"_32":33,"_474":502,"_36":-5},[],[],[],{"_352":353},"coverFeatured2x",{"_352":520},[518],"freePdfUrl","freeEpubUrl","hasPdfSample",true,"hasEpubSample","samplePdfUrl","https://s3.amazonaws.com/samples.leanpub.com/organisationaldysfunctions-sample.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=0XBXHW3Q9GGV69BT7E82%2F20260820%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260820T233139Z&X-Amz-Expires=518400&X-Amz-SignedHeaders=host&X-Amz-Signature=83175e6dcf0d9892d062001e33d7a00da36187b38305f95403e983a73a18357c","sampleEpubUrl","https://s3.amazonaws.com/samples.leanpub.com/organisationaldysfunctions-sample.epub?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=0XBXHW3Q9GGV69BT7E82%2F20260820%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260820T233139Z&X-Amz-Expires=518400&X-Amz-SignedHeaders=host&X-Amz-Signature=b90278a4e360e17a435df7731e419e3318600f47fcf84195f4154d8c95271517",{"_55":56,"_57":58,"_59":519},{"_61":62},"https://d2sofvawe08yqg.cloudfront.net/organisationaldysfunctions/s_featured2x?1780393695&1780393695","shoppingCartId","shoppingCart",{"_55":553,"_554":555,"_556":512,"_557":465,"_558":559,"_560":561,"_562":512},"locale","en","readerTheme","light","constants",{"_551":552},"publishers",{"_547":548,"_549":550},"learnerOrganizations",[],"needsLocaleCookieSync","announcements",{"_541":542,"_543":-5},"sentryEnvironment","production","sentryRelease","caaec2490c004f3d4f51048d4d791d9404b11156","announcement_store",{"_544":44,"_545":546},"announcement_authors","flag","text","

Kick off your book project, get started with GhostAI, get better at marketing, or spend the day doing all three! Free live workshops on Zoom. Saturday, June 27, 2026.

\n","companies",[],"universities",[],"paypalClientId","AX53Cwz8jR6rVVzzZiZNWWXl0dGagi-GZrjG-S3Ua14E5nrKMn7DxDQ730O4R8LusLPp49ALn6aRVaEy","no-cart","count",0,"free","updatedAt","paymentGateway","STRIPE","cartItems",[],"loading"]