Assessing Agile Quality Practices with QPAM
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Assessing Agile Quality Practices with QPAM

Enabling Teams to Improve

About the Book

This book is intended for consultants, facilitators, delivery teams or organizations who are interested in determining where their team(s) stand from an agile quality practices perspective.

It provides a deeper view of what it means to truly deliver successfully in an agile way. Janet and Selena introduce a quality practices assessment model (QPAM) that considers dimensions and quality aspects for behaviours and practices within teams and organizations. Consultants, coaches, managers, and even team members learn what high quality looks like for feedback loops, testing, code quality, culture, and more.

The reader is invited to dig deep to reflect on the quality of their products as well as the quality of a team's agile processes and those of the entire organization. The model enables teams to assess where they are, and what practices they may want to improve.

Without quality, there is no value.” ~Selena

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About the Authors

Janet Gregory
Janet Gregory

Janet Gregory is an agile testing coach and process consultant with DragonFire Inc. She is the co-author with Lisa Crispin of Agile Testing: A Practical Guide for Testers and Agile Teams (Addison-Wesley, 2009), and More Agile Testing: Learning Journeys for the Whole Team (Addison-Wesley 2014), the Live Lessons Agile Testing Essentials video course, and “Agile Testing for the Whole Team” 3-day training course.

Janet specializes in showing agile teams how testing practices are necessary to develop good quality products. She works with teams to transition to agile development and teaches agile testing courses worldwide. She contributes articles to publications and enjoys sharing her experiences at conferences and user group meetings around the world, and her peers voted as the Most Influential Agile Testing Professional Person in 2015. 

For more about Janet’s work and her blog, visit or You can also follow her on twitter @janetgregoryca. Together with Lisa Crispin, she has founded the Agile Testing Fellowship to grow a community of practitioners who care about quality. Check out  to find out more about courses and membership. 

Selena Delesie
Selena Delesie

Selena Delesie provides coaching, consulting, and training for individuals and organizations on business operation, agility, leadership, quality, and organizational culture. She is experienced with reducing costs and providing strategic leadership to enable the growth of startups through to multi-national companies, particularly in unstructured environments. 

As the principal and founder of Atma Group Inc, Selena shows leaders, managers, executives and business owners how to break free from traditional business practices and engage the strengths and passions of their team to produce a highly creative, productive and vibrant workforce.

Selena is a published author on Agile, leadership, and quality practices — in numerous publications, and the books Assessing Agile Quality Practices (LeanPub, 2022), Tips From the Agile Trenches (LeanPub, 2021), and How to Reduce the Cost of Testing (Auerbach Publications, 2011). She is a frequently invited speaker and teacher at international industry conferences.

Selena can also be found growing organic food, guiding yoga and meditation circles, and exploring nature with loved ones. You can connect with her on LinkedIn and on Twitter.

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Table of Contents

    • Praise for Assessing Agile Quality Practices with QPAM
    • Foreword by Alan Page
    • Acknowledgements
    • Preface
      • The journey
      • The model
      • The book: who it’s for, and how to read it
    • Part 1 - Foundations
    • Chapter 1 - The Quality Aspects Introduced
      • Feedback Loops
      • Culture
      • Learning & Improvement
      • Development Approach
      • Quality & Test Ownership
      • Testing Breadth
      • Code Quality & Technical Debt
      • Automation & Tools
      • Deployment Pipeline
      • Defect Management
      • Summary
    • Chapter 2 - The Dimensions Introduced
      • Beginning
      • Unifying
      • Practicing
      • Innovating
      • Summary
    • Part 2 - Quality Aspects and Practices in Detail
    • Chapter 3 - Feedback Loops
      • Within the delivery team
      • Customers, stakeholders, and the delivery team
      • Leadership and the delivery team
      • Summary
    • Chapter 4 - Culture
      • Psychological safety
      • Quality culture
      • Working hours of a team
      • Summary
    • Chapter 5 - Learning and Improvement
      • Self-directed learning
      • Conferences and training
      • Sharing
      • Retrospectives
      • Summary
    • Chapter 6 - Development Approach
      • Team makeup
      • Quality mindset
      • Agile framework practices
      • Feature and story prioritization
      • Story understanding
      • Definition of Done (DoD)
      • Release to production
      • Summary
    • Chapter 7 - Quality and Test Ownership
      • Quality understanding
      • Test creation
      • Test review
      • Test execution
      • Test failure follow-ups
      • Data ownership
      • Summary
    • Chapter 8 - Testing Breadth
      • Test strategy / approach
      • Testing techniques used
      • Quality attributes
      • User acceptance testing (UAT)
      • Test coverage & reporting
      • Summary
    • Chapter 9 - Code Quality and Technical Debt
      • Unit testing
      • Code maintenance
      • Standards
      • Summary
    • Chapter 10 - Test Automation and Tools
      • Automating functional tests
      • Automating quality attribute tests
      • Unit testing / test-driven development (TDD)
      • Tools
      • Summary
    • Chapter 11 - Deployment Pipeline
      • Automation - test suites in CI and infrastructure
      • Team engagement in the process
      • Metrics
      • Release strategy
      • Monitoring and observability
      • Summary
    • Chapter 12 - Defect Management
      • Defect reporting
      • Defect fixing
      • Defect triages
      • Summary
    • Part 3 - The Dimensions in Detail
    • Chapter 13 - Beginning Dimension
    • Chapter 14 - Unifying Dimension
    • Chapter 15 - Practicing Dimension
    • Chapter 16 - Innovating Dimension
    • Part 4 - Next Steps
    • Chapter 17 - Conducting a Quality Assessment
      • Gathering Information
      • Preparing for the Assessment
      • Conducting the Assessment
      • Collating the Information
      • Reporting the Results
      • Follow-up
    • Chapter 18 - Your Quality Journey
      • Next Steps
    • Glossary
    • Resources
    • Authors
      • Janet Gregory
      • Selena Delesie

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