The Quality Coach's Handbook
The Quality Coach's Handbook
Mastering the Quality Coach Role in Organisations
About the Book
The book explains the quality coach role and how to perform it, including workshops with instructions and templates that guide you. For senior engineering leadership, including CTOs and VPs of Engineering, you have guidelines and heuristics if you are considering using a quality assistance model. If you are a director of quality engineering or test manager tasked with rolling out an operating model, there are frameworks and guidelines around job descriptions and career paths
Table of Contents
-
Describing the Quality Coach Role
- What is a Quality Coach?
- Should my company ditch Testers and use Quality Coaches instead?
- Situational Quality Coaching (when to coach, train & mentor)
- Moving to a Quality Coach Role
- Moving to a Quality Coach role
- Create a Quality Coach Job Description
- Five Quality Coaching Tips (when coaching 10+ teams)
- How do I know I’m a Quality Coach?
- Leadership in Testing
- 13 Low Cost Ideas to start Quality Coaching right away
-
Performing Quality Coaching
- Quality Improvement Workshop
- Quality Coach: a team approach to mapping “the work”
- Improve Your Sprint Planning with the Story Impact Checklist
- How to run a (quality) coaching session
- Example Mapping for Quality Coaches
- Team Test Strategy Workshop for Quality Coaches
- Build a culture of learning by amplifying team wins
- Accelerate your quality culture by identifying your engineering capability needs
- Gap analysis in Devops
- 3 Amigos a sequel
-
The Quality Coach Mindset
- Prevent, Detect, Recover
- Quality Solution Opportunity Tree
- Quality Coaching: Focusing on Frictionless
- Kent Becks 3X Model and Quality (a quality coach perspective)
- Habits in Quality
- Habits and shu ha ri
- Advocacy for less testing
- It’s all one elephant
- When the rubber hits the road
- Teachable moments in Quality Coaching
- Follow the Energy
- Change in Enterprise
- Using AI in Quality Coaching
- Experiments in Quality Coaching
- Quality Coaching for Senior Leadership
- Frameworks for Quality Coaching
-
Explaining Quality Engineering
- Contemporary Quality Engineering
- Cost of Change in SaaS
- The Cost of Change
- Product Excellence - Continuous Quality from Discovery to Support
- “Decoding the Dance: Customer Value Meets Quality”
- Quality and the Toyota Production Model
- Agnostic Testing - Do you believe?
- Emergent Quality
- Threats to Quality
- Options not Obligations
- Benefits of an enabling team
- Inflicting Help
- The Software Mechanic
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