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About the Book

This is not just another hardware and operating systems book. It is an intensive and practical guide that is updated regularly to stay abreast of the latest technology of hardware and software tools. It is a self-paced book that is excellent for beginners and accomplished experts alike.

This guide will help you launch a rewarding new career in technology. It will prepare you with job-ready skills valued by employers in as little as two months, if not sooner. You don’t need a degree or prior experience to understand the contents of this book.

Whether you’re skilling up to become a Help Desk Support Specialist, IT Support Specialist, Virtual Customer Service Agent, Technical Support Representative, or if you just want to learn the basics of working with and managing the latest IT systems, you need a strong foundation in IT skillsets.

As you go through this book, you’re also going to get tested on the materials we are covering by following best practices. Although this is a self-paced course, I strongly recommend that you complete it in not more than 6 weeks. For example, if you can complete one module every week, you can finish the course in 6 weeks.

Practice quizzes and answers are included at the end of most chapters to help you test yourself and see how much you have improved. In Chapter 4, you will find the link to the course resources folder. Once you open the link, you will be able to download assessment tests and their solutions, and all the screenshots used in this book (for your quick revision).


About the Author

Bolakale Aremu’s avatar Bolakale Aremu

@ResourceArena

Bolakale Aremu is a self publisher dedicated to transforming the landscape of Artificial Intelligence communication and content creation. With over 17 years of experience in computer hardware architecture and software development, he possesses a deep understanding of the transformative power of AI models.

As an author and also the CEO of AB Publisher LLC, Bolakale has pioneered innovative ways to utilize AI, helping businesses and individuals unlock its vast potential. His mission is to empower users by demystifying software engineering concepts and equipping them with the tools needed to leverage AI for productivity, creativity, and profitability. In addition to his work in AI, Bolakale is a dedicated educator who enjoys helping others discover the possibilities of AI technology. Through his writing, teaching, and leadership, he continues to inspire others to embrace the future of AI and its limitless potential.

For any inquiry, you can contact us any time. If you want to contribute your knowledge to this website, or if you have a request, just send us your message. We promise to do our best to help.

Bolakale Aremu (CEO), AB Publisher LLC.

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