Sobre o Livro
Este é o mais completo Glossário de Termos de Gestão Empresarial que abrange as áreas de gestão de operações e logística, engenharia industrial e melhoria contínua,
Sobre o Autor
My name is Paulo Pinto, I am an Industrial Engineer with a Master degree in “Advanced Manufacturing Systems and Technology” (University of Liverpool, UK) and a PhD degree in Operations Management (Huddersfield University, UK).
I am an experienced Operations Manager, with sound knowledge in Lean Six Sigma. With more than 20 years of experience in manufacturing and service industry. In the previous years I worked as a consultant and trainer, managing several improvement projects. I am also a part time University teacher, something that helped me to keep up to date.