First Time Through Improvement Model
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First Time Through Improvement Model

About the Book

The proposed solution refers to the First Time Through Improvement Model, a part of the TBLS strategy - a strategy that unifies TOC, Blue Ocean and Lean Six Sigma. It is oriented to tackle the most important problems in an organization with the support of the majority of the stakeholders.

About the Author

Ricardo Anselmo de Castro
Ricardo Anselmo de Castro

Arquiteto da estratégia de negócio TBLS - a estratégia que UNIFICA a Teoria das Restrições, Blue Ocean, Lean e Seis Sigma.

Mais de 30 artigos escritos sobre gestão e melhoria contínua.

Autor do livro «Lean Six Sigma - Para Qualquer Negócio», IST Press, 3ª edição.

Sócio fundador da INERCIA - MOBILIZAMOS NEGOCIOS (consultoria de gestão).

Co-fundador, coordenador e professor no programa de especialização em Lean Six Sigma Black Belt, no IST.

Ex-diretor de operações para Portugal e Sevilha - Starwood Hotels & Resorts.

Líder de vários projetos de consultoria na indústria automóvel, farmacêutica, alimentar, saúde e banca.

Convidado para aparecer na TV, rádio e revista exame para falar de melhoria contínua.

ASQ Six Sigma Black Belt, PMP®, Mestre em Engenharia Mecância (IST) e pós-graduado em gestão de projetos (UCP-FCEE).

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