Agile for Non-Software Teams
Agile for Non-Software Teams
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Agile for Non-Software Teams

Last updated on 2019-11-21

About the Book

Have you considered adopting an Agile way of working in your team?

Business agility does not mean using the same processes and practices as your software and IT teams. In fact, the specific practices don't matter. Agile is a way of thinking and making choices that can benefit marketing, HR, finance, all parts of the business.

This practical book will help you to...

  • Decide where and how an Agile approach can help you serve the business better
  • Customize and regularly improve an Agile way of working without having to be a process expert
  • Avoid the many pitfalls that lead to mediocre performance or bounce-backs
  • Feel confident about your choices, even if they are different from what your tech colleagues use

The book's foreword is by L. David Marquet, author of Turn the Ship Around!

“Despite emerging in the technology domain, there is nothing exclusively tech about Agile.” – Evan Leybourn, Founder & CEO, Business Agility Institute

“This book is written for the audience we always forget in Agile transformations: the non-software roles.” – David Dame, VP, Global Agile, Scotiabank

“Gil has managed to make Agile accessible to everyone.” – Sandy Mamoli, Author of Creating Great Teams, Nomad8

“You will be in the driver’s seat throughout, choosing what fits your situation and unique goals.” – Suzanne Daigle, Business Strategist and Partner, NuFocus Strategic Group

“I wish such a resource had been available at the start of our transformation!” – Heather Francis, Head of Transformation, Roche Canada

About the Author

Gil Broza
Gil Broza

In the last 15 years, Gil has supported almost 100 large and small, private- and public-sector organizations along their Agile journeys. Seeking transformations, makeovers, or improvements, these clients have relied on his pragmatic, modern, and respectful guidance for customizing Agile in their contexts. Previously, Gil worked as a development manager, team leader, and programmer for many years, successfully applying Agile methods since 2001. He has served as a regular writer for the prestigious magazine projectmanagement.com (a PMI publication) and as a three-time track chair for the Agile 20xx series of conferences. He regularly gives keynotes and interactive talks at various conferences worldwide.

Throughout his career, Gil has focused on human characteristics that prevent positive outcomes in teams. These include limiting habits, fear of change, outdated beliefs, and blind spots. In helping teams overcome these factors, he supports them in reaching ever higher levels of performance, confidence, and accomplishment. In 2012, he published The Human Side of Agile, the definitive guide to leading Agile teams. In 2015, he published The Agile Mind-Set, helping practitioners and leaders alike master the Agile approach and make their ways of working truly effective. His latest book, Agile For Non-Software Teams, helps extend Agile transformations to non-technical teams.

Gil provides training, coaching, consulting, facilitation services, and enablement programs to establish Agile ways of working, fix lackluster Agile attempts, and support ongoing Agile improvement efforts. In addition, he offers much-needed services to help managers, Scrum Masters, and team leaders grow as servant leaders. He is in high demand by organizations looking to fully realize Agile’s potential. See his current offerings at 3PVantage.com/services.

Want a taste of what makes Gil different? Visit OnTheWayToAgile.com to receive Gil’s popular (and free!) Something Happened on the Way to Agile mini-program. Consisting of 20 daily training segments, it will help you break the cycle of Agile mediocrity and move toward the promised benefits of Agile.

Table of Contents

  • What People Are Saying About Agile for Non-Software Teams
  • Foreword
  • Introduction
  • Chapter 1: How Your Way of Working Matters
    • You Can Reach Your Goals in Multiple Ways
    • The Potential of an Agile Way of Working
    • Articulate Your Motivation Around Agile
  • Chapter 2: Consider How Agile Differs from Your Current Way of Working
    • Tactics
    • Choice-Making
    • Values
    • Beliefs
    • Agility Has Many Forms Now
  • Chapter 3: Listen to Your Team’s Concerns
  • Chapter 4: Determine Where You’ll Try Agile for the First Time
    • Inventory All the Work You Do
    • Narrow Down the List
    • Frame the Work
    • Examine the Results
  • Chapter 5: Understand that It Will Be a Journey, and It Can Go Wrong
    • Voluntary Participation
    • The Experience of Change
    • Don’t Start with Practices, Frameworks, or Tools
    • The Risk of Misalignment
  • Chapter 6: Prepare for the Journey
    • Choose a Good Time to Start
    • Get Your Manager and Stakeholders on Board
    • Prepare the Team
    • Prepare Yourself
  • Chapter 7: Learn Enough About Agile Principles to Get Started
    • Organize People Around Value Creation
    • Collaborate on a Product, Service, or Solution
    • Produce Outcomes of Value
    • Always Work on What’s Most Important
    • Get Feedback Frequently
    • Keep the Cost of Change Low
    • Constrain the Intake of Work
    • Visualize the Work
    • Break Work Down
    • Bounded Team Autonomy
    • Self-Organization
    • Collaboration
  • Chapter 8: Design Your Initial Way of Working
    • Choose Operating Principles
    • Design the Workflow
    • Structure the Team
  • Chapter 9: Support the Team During the First Few Months
    • Start with a Kick-off
    • Finish Small Valuable Work Together
    • Make Working Agreements
    • Stabilize the System
    • Watch for Attitudes and Behaviors that Hamper Agility
    • Reflect and Improve Frequently
    • Lead Intentionally
    • Assess How It’s Going
  • Chapter 10: Increase and Expand Agility
    • Continuous Improvement
    • Expanding the Scope of Agility
    • Metrics and Measurements
    • Warning, Dangers Ahead
  • Epilogue: A Glimpse into the Future
  • Stories from the Field
    • Marketing Team at a Technology Company
    • Office Design and Build-out
    • Biotech R&D
    • Field Service Operations Center at a Commercial and Residential Energy Utility
  • Acknowledgments
  • Notes
  • Meet Gil Broza
  • Notes

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