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About the Book

The AI revolution isn’t just coming - it’s here. Yet, as organizations rush to implement artificial intelligence, most are missing the crucial ingredient for success: the human element.

This groundbreaking guide reveals why professional service organizations in healthcare, law, engineering, and finance struggle to harness AI’s true potential—and more importantly, how to overcome these challenges. Drawing from real-world case studies and cutting-edge research, Acing Agentic Workflows shows you how to:

  • Deploy focused, task-specific agentic workflows that deliver measurable value
  • Align stakeholder interests to drive sustainable AI transformation
  • Break free from the productivity paradox holding your organization back
  • Create an environment where innovation thrives and AI initiatives succeed

You’ll learn why the biggest obstacle to AI success isn’t the technology—it’s organizational habits. Discover how to get all stakeholders on board and shift from chasing short-term productivity gains to building lasting competitive advantage by deploying AI agents that consistently deliver value for your clients and your organization.

Written for both leaders and doers who understand that tomorrow’s success requires action today, this book provides a practical roadmap for turning AI’s boundless potential into transformative results.

Are you ready to lead the AI transformation?

This book is a work in progress, and I’d love your feedback! I’m aiming to complete one section each month, with the goal of finishing the book by early fall 2025.


About the Author

Dr. F Blindenbach’s avatar Dr. F Blindenbach

@org4inn

When Disruption Hits Home

2024 started as a banner year for Organizing4Innovation. Our clients were seeing real success—two case studies highlighted how our Innovation Management platform had helped teams navigate complex innovation journeys.

Yet beneath this success, warning signs emerged.

📉 Email response rates were declining—market fluctuation or something deeper?

🤖 LLMs were becoming more capable—just another tool or a fundamental shift?

Then, while troubleshooting a technical issue, the realization hit me.

The Wake-Up Call

I tested Large Language Models (LLMs) by creating ten prompts to help a team get started with Microsoft Copilot—defining goals, setting up a pilot, and structuring workflows. The results weren’t perfect, but they were shockingly good.

Our platform, six years in the making, had lost its competitive edge.

I sat at my desk, staring at those prompts, feeling both fascination and dread. My go-to comfort food—chocolate—became a frequent companion as I processed what this meant for our business.

The Innovator’s Dilemma – From the Inside

Ironically, I had advised firms on disruptive innovation for years, yet now I was experiencing the same resistance to change firsthand. My journey with LLMs followed a pattern I should have recognized:

1️⃣ Dismissal – Seemed too flawed to be a threat.

2️⃣ Cognitive Disconnect – Improved, but I ignored the implications.

3️⃣ Ego-Driven Resistance – Surely, human expertise was irreplaceable.

4️⃣ Uncomfortable Recognition – The landscape had fundamentally shifted.

Practicing What We Preach

The breakthrough came when I stopped fighting reality. LLMs aren’t replacing innovation leaders, but they are reshaping our role.

Instead of resisting, I leaned into the same principles we teach:

✔️ Run experiments instead of making assumptions.

✔️ Reframe AI as an augmentation tool, not a threat.

✔️ Embrace the human elements AI can’t replicate.

Charting a New Course

If we, as innovation experts, were struggling with this transition, what about other managers and teams facing similar disruptions?

🔹 The role of innovation leaders isn’t disappearing—it’s evolving.

🔹 AI can assist, but it can’t replace human-driven problem-solving.

🔹 The future belongs to those who learn how to work with AI, not against it.

Now, my focus is on helping firms navigate this shift, ensuring that AI, innovation, and new workflows don’t just get introduced—they deliver real impact.

🚀 If your firm is struggling to make AI and workflow transitions work, let’s talk. Your insights will help me make this book even better!

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