Email the Author
You can use this page to email Ivor Online about RAPID LEARNING SALESFORCE ADMINISTRATION.
About the Book
Info
Salesfore is cloud based CRM - Customer Relationship Management application.
Salesforce home page is at https://www.salesforce.com.
Book content
This book is collection of standalone tutorials.
This means that each tutorial contains minimum amount of instructions needed to explain specific functionality.
How to use this book
This book can be used as an introduction to Salesfore covering all of the basic core functionalities.
In addition book will be updated with more tutorials covering more specific subjects.
Book is also intended as Just In Time Support so that user can learn what it needs when it needs it.
This is why tutorials are standalone and minimalistic focusing only at one problem at the time.
You should however first go through the main features of framework to familiarize yourself with the core concepts.
This can be done by first going through the main chapters as deep as you see fit.
Then later you can come back to explore other more specific chapters as you need them.
About the Author
WHY TUTORIALS?
"Things are only as complicated as they are badly explained"
Proper documentation is essential to avoid struggle and frustration when working with simple things that only seem complicated by not being properly documented and explained.
WHAT KIND OF TUTORIALS?
"Working example is worth thousand words"
Just like the picture is worth thousand words the same goes for the working example. Documentation in the form of working examples is proved to be the fastest and the most effective way of transferring knowledge. Sometimes an example is all you need to get the things done. And if there are some accompanying comments that explain what is going on even better. This approach is used in this book. This results in fast learning and the ability to apply tutorials when you need them in the spirit of Just In Time Support.
I wish you rapid learning!