About the Book

A practical handbook for quality in the fast-moving world of software development

In software development, things are changing at a pace we have never seen before; the techniques we adopt, the tools we use and of course the products we design and build. This can be an exciting time for those who work in the field, but what about the people our software is intended to serve? What steps can we take to provide them with valuable products and positive experiences?

‘101 Pragmatic Software Quality Tips’ provides digestible and practical ideas for how you, your team and your organisation can balance your own needs with the needs of the people who will use your software.

The principles and ideas within the book are grouped around themes and activities which are familiar to many software development teams:

• People and culture - attracting and retaining people with the skills, experience, knowledge and desire to give your customers what they need
• Ideas and concepts - generating wonderful ideas and deciding which ones other people will embrace too
• Design and development - turning ideas into reality in an effective and rewarding way for you and your customers
• Support and enhancement - giving people the help they need as they use your software, monitoring their experience and making changes to improve it

About the Author

Rich Rogers

@richrtesting

Rich is a consultant based in Sydney, Australia. He is dedicated to improving the quality of software and providing people with technology which enriches their lives and helps them to do the things they want to do. With a background in software development and especially testing, Rich has worked on products for clients in the UK, Europe and Australia and across multiple industries. He is an occasional public speaker, but a frequent writer and can be found on Twitter @richrtesting and at his website richrtesting.com