The Customer-Centric Platform Team

https://leanpub.com/platformstrategy

Self-service doesn’t have to be anonymous.

https://leanpub.com/platformstrategy

Customer Engagement Models

https://leanpub.com/platformstrategy

Self-Service

https://leanpub.com/platformstrategy

Setup

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Consulting

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Community

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Co-Creation

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Mixing and Matching

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The Power of Community

https://leanpub.com/platformstrategy

Centers of Excellence

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Which Customers?

https://leanpub.com/platformstrategy

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Platform Teams Without Platform