Multi-sided Platform Teams

Platform teams interface in two dimensions

By Michele Danieli

Shifting Gears: Platform Teams Are the Clutch

Aligning the axes

East-West: Breaking Down Technology Silos

Can an extra layer abstract the org chart?

Focus on outcomes to improve collaboration quality.

North-South: Adoption Is a Two-Way Street

Internal marketing or the art of dialog.

Listen to your users but don’t expect print-ready requirements.

Avoid user churn by listening to feedback.

Maintain a balanced roadmap.

Define What a Platform Means to You