14. References and further reading
14.1 Introduction
Adzic2014 - Gojko Adzic, 2014 ‘Zone of control vs Sphere of influence’ 12-09-2014. [Online] https://gojko.net/2014/09/12/zone-of-control-vs-sphere-of-influence/ [Accessed 04-Feb-2018]
Anderson2010 - David J. Anderson, Kanban: Successful Evolutionary Change for Your Technology Business. Blue Hole Press, 2010.
Sinek2011 - Simon Sinek, Start With Why: How Great Leaders Inspire Everyone To Take Action. Penguin, 2011.
14.2 Chapter 1 - Throughput
AndersonCarmichael2016 - David J Anderson, Andy Carmichael, Essential Kanban Condensed. Blue Hole Press, 2016.
A3Thinking - Crisp, ‘A3 Template’. [Online] https://www.crisp.se/gratis-material-och-guider/a3-template [Accessed 08-Feb-2018]
Brodzinski2015a - Pawel Brodzinski, 2015 ‘Story Points and Velocity: The Good Bits’ 18-02-2015. [Online] http://brodzinski.com/2015/02/story-points-velocity-the-good-bits.html [Accessed 08-Feb-2018]
Burrows2014 - Mike Burrows, 2014 ‘The Kanban Survivability Agenda’ 20-02-2014. [Online] https://www.infoq.com/articles/kanban-agenda-part3-survivability [Accessed 08-Feb-2018]
Carroll2016 - Ian Carroll, 2016 ‘No correlation between estimated size and actual time taken’ 18-04-2016. [Online] https://www.iancarroll.com/2016/04/18/no-correlation-between-estimated-size-and-actual-time-taken/ [Accessed 08-Feb-2018]
Cohn2014 - Mike Cohn, 2014 ‘The Main Benefit of Story Points’ 09-09-2014. [Online] https://www.mountaingoatsoftware.com/blog/the-main-benefit-of-story-points [Accessed 08-Feb-2018]
Cohn2016 - Mike Cohn, 2016 ‘What are Story Points?’ 23-08-2016. [Online] https://www.mountaingoatsoftware.com/blog/what-are-story-points [Accessed 08-Feb-2018]
Cynefin - Dave Snowden, ‘Cynefin Framework Introduction’. [Online] http://cognitive-edge.com/videos/cynefin-framework-introduction/ [Accessed 08-Feb-2018]
DeathMarch - ‘Death march (project management)’. [Online] https://en.wikipedia.org/wiki/Death_march_(project_management) [Accessed 08-Feb-2018]
Duarte2012 - Vasco Duarte, 2012 ‘Story Points Considered Harmful - Or why the future of estimation is really in our past…’ 25-01-2012. [Online] http://softwaredevelopmenttoday.blogspot.co.uk/2012/01/story-points-considered-harmful-or-why.html [Accessed 08-Feb-2018]
Duarte2015 - Vasco Duarte, No Estimates. Oikosofy Series, 2015. http://noestimatesbook.com/
Forss2016 - Hakan Forss, 2016 ‘KATA - Habits for lean learning Agile Australia 2016’ 20-06-2016. [Online] https://www.slideshare.net/HkanForss/kata-habits-for-lean-learning-agile-australia-2016 [Accessed 08-Feb-2018]
GermanTankProblem - ‘German tank problem’. [Online] https://en.wikipedia.org/wiki/German_tank_problem [Accessed 08-Feb-2018]
Maccherone2014 - Larry Maccherone, 2014 ‘The Impact of Lean and Agile Quantified: 2014’ 26-01-2015. [Online] https://www.infoq.com/presentations/agile-quantify (around minute 22) [Accessed 08-Feb-2018]
MagennisSpreadsheets - http://bit.ly/SimResources contains many spreadsheet templates related to forecasting and modelling software projects, maintained by Troy Magennis.
PlanningPoker - ‘Planning Poker’. [Online] https://www.agilealliance.org/glossary/poker/ [Accessed 08-Feb-2018]
Rao2014 - Mukesh Rao, 2014 ‘Estimation Using Ideal Days’ 27-03-2014. [Online] https://www.scrumalliance.org/community/articles/2014/march/estimation-using-ideal-days [Accessed 08-Feb-2018]
Reinertsen2009 - Donald G. Reinertsen, The Principles of Product Development Flow: Second Generation Lean Product Development. Celeritas Pub, 2009. Chapter 5 in particular.
Rother2009 - Mike Rother, Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results. McGraw-Hill Education, 2009.
Savage2012 - Sam L. Savage, The Flaw of Averages: Why We Underestimate Risk in the Face of Uncertainty. John Wiley & Sons, 2012.
Singh2016 - Vikram Singh, 2016 ‘Agile Estimation Techniques’ 18-01-2016. [Online] https://www.scrumalliance.org/community/articles/2016/january/agile-estimation-techniques [Accessed 08-Feb-2018]
Talai2014 - Nader Talai, 2014 ‘Does size matter?’ 09-04-2014. [Online] http://cdn2.hubspot.net/hubfs/2495218/valueglide_dec2016_files/DOCs/AgileOrganisation_EstimationJourney.pdf [Accessed 08-Feb-2018]
ThoughtWorks2013 - Various authors, 2013 ‘How do you estimate on an Agile project?’. [Online] http://info.thoughtworks.com/rs/thoughtworks2/images/twebook-perspectives-estimation_1.pdf [Accessed 08-Feb-2018]
Vacanti2015 - Daniel S. Vacanti, Actionable Agile Metrics for Predictability: An Introduction. Daniel S. Vacanti, Inc, 2015.
Zheglov2014a - Alexei Zheglov, 2014 ‘Inside a Lead Time Distribution’ 07-09-2014. [Online] https://connected-knowledge.com/2014/09/07/inside-lead-time-distribution/ [Accessed 08-Feb-2018]
14.3 Chapter 2 - Lead Time
AndersonCarmichael2016 - David J Anderson, Andy Carmichael Essential Kanban Condensed. Blue Hole Press, 2016.
Berardinelli - Carl Berardinelli, ‘A Guide to Control Charts’. [Online] https://www.isixsigma.com/tools-templates/control-charts/a-guide-to-control-charts/ [Accessed 12-May-2018]
Brodzinski2012a - Pawel Brodzinski, 2012 ‘Slack Time’ 10-05-2012. [Online] http://brodzinski.com/2012/05/slack-time.html [Accessed 08-Feb-2018]
Carroll2016 - Ian Carroll. ‘Why You Might Be Wasting Your Time with Story Point Estimation’. Solutioneers (blog), 30 January 2020. https://www.solutioneers.co.uk/why-you-might-be-wasting-your-time-with-story-point-estimation/
Ma2011 - Dan Ma, 2011 ‘When Bill Gates Walks into a Bar’ 04-09-2011. [Online] https://introductorystats.wordpress.com/2011/09/04/when-bill-gates-walks-into-a-bar/ [Accessed 12-May-2018]
Novkov2017 - Alex , 2017 ‘Track Your Aging Work In Progress’ 23-02-2017. [Online] https://kanbanize.com/blog/aging-work-in-progress/ [Accessed 12-May-2018]
Savage2012 - Sam L. Savage, The Flaw of Averages: Why We Underestimate Risk in the Face of Uncertainty. John Wiley & Sons, 2012.
For a shorter explanation by the same author see:
Sam L. Savage, 2002 ‘The Flaw of Averages’ 11-2012. [Online] https://hbr.org/2002/11/the-flaw-of-averages [Accessed 18-May-2018]
Talai2014 - Nader Talai, 2014 - ‘Does size matter?’ https://cdn2.hubspot.net/hubfs/2495218/valueglide_dec2016_files/DOCs/AgileOrganisation_EstimationJourney.pdf
Vacanti2015 - Daniel S. Vacanti, Actionable Agile Metrics for Predictability: An Introduction. Daniel S. Vacanti, Inc, 2015.
Vacanti2018 - Daniel S. Vacanti, 2018 ‘Actionable Agile Metrics with Daniel Vacanti’ 14-01-2018. [Online podcast] https://podcast.agileuprising.com/actionable-agile-metrics-with-daniel-vacanti/ [Accessed 12-May-2018]
14.4 Chapter 3 - Forecasting and planning
Anderson2011 - David Anderson, 2011 ‘Predictability and Measurement with Kanban by David Anderson’ 17-10-2011. [Online] https://vimeo.com/32436546 [Accessed 18-May-2018]
Bakardzhiev2014 - Dimitar Bakardzhiev, 2014 ‘#NoEstimates Project Planning Using Monte Carlo Simulation’ 01-12-2014. [Online] https://www.infoq.com/articles/noestimates-monte-carlo [Accessed 21-Jun-2018]
Brodzinski2015b - Pawel Brodzinski, 2015 ‘Economic Value of Slack Time’ 29-01-2015. [Online] http://brodzinski.com/2015/01/slack-time-value.html [Accessed 18-May-2018]
GermanTankProblem - ‘German tank problem’. [Online] https://en.wikipedia.org/wiki/German_tank_problem [Accessed 08-Feb-2018]
Kingman Formula - Invistics, 2017, ‘The King of Manufacturing Equations’ 28-03-2017. [Online] http://www.invistics.com/the-king-of-manufacturing-equations/ [Accessed 18-May-2018]
Magennis2015 - Troy Magennis, 2015 ‘Agile 2015 - Risk - The Final Agile Enterprise Frontier’ 06-08-2015. [Online] https://github.com/FocusedObjective/FocusedObjective.Resources/blob/master/Presentations/Agile%202015%20-%20Risk%20-%20The%20Final%20Agile%20Enterprise%20Frontier%20(Troy%20Magennis).pdf [Accessed 18-May-2018]
Sunk Cost Fallacy - David McRaney, 2011 ‘The Sunk Cost Fallacy’ 25-03-2011. [Online] https://youarenotsosmart.com/2011/03/25/the-sunk-cost-fallacy/ [Accessed 18-May-2018]
Public GitHub repository for Business Metrics book - https://github.com/SkeltonThatcher/bizmetrics-book. This has many useful spreadsheets to help you get started.
Reinertsen2009 - Donald G. Reinertsen, The Principles of Product Development Flow: Second Generation Lean Product Development. Celeritas Pub, 2009. Chapter 5 in particular.
Savage2012 - Sam L. Savage, The Flaw of Averages: Why We Underestimate Risk in the Face of Uncertainty. John Wiley & Sons, 2012. For a shorter explanation by the same author see: Sam L. Savage, 2002 ‘The Flaw of Averages’ 11-2012. [Online] https://hbr.org/2002/11/the-flaw-of-averages [Accessed 18-May-2018]
Vacanti2015 - Daniel S. Vacanti, Actionable Agile Metrics for Predictability: An Introduction. Daniel S. Vacanti, Inc, 2015.
14.5 Chapter 4 - Metrics for Flow
Anderson2013 - David Anderson, 2013 ‘Who is your Vice President of Delay?’ 24-10-2013. http://djaa.com/who-your-vice-president-delay [Accessed 02-Dec-2018]
BlackSwanFarming - Black Swan Farming, ‘Cost of Delay’. [Online] http://blackswanfarming.com/cost-of-delay/ [Accessed 02-Dec-2018]
Brodzinski2013 - Pawel Brodzinski, 2013 ‘Cumulative Flow Diagram’ 15-06-2013. [Online] http://brodzinski.com/2013/07/cumulative-flow-diagram.html [Accessed 02-Dec-2018]
Burrows2014 - Mike Burrows, Kanban from the Inside. Blue Hole Press, 2014.
Deming1982 - W. Edwards Deming, Out of the Crisis. The MIT Press, 2000.
ForsgrenHumbleKim2018 - Nicole Forsgren PhD, Jez Humble and Gene Kim, Accelerate: The Science of Lean Software and Devops: Building and Scaling High Performing Technology Organizations. Trade Select, 2018.
Forss2013 - Hakan Forss, 2013 ‘LKUK13: The Red Brick Cancer’ 03-12-2013. [Online] https://www.youtube.com/watch?v=sOb7Qqs2fe8 [Accessed 02-Dec-2018]
HumbleFarley2010 - Jez Humble, David Farley, Continuous Delivery. Addison Wesley, 2010.
Lowe2014a - David Lowe, 2014 ‘Little’s Law’ 28-10-2014. [Online] https://scrumandkanban.co.uk/littles-law/ [Accessed 02-Dec-2018]
Lowe2014b - David Lowe, 2014 ‘Little’s Law and CFDs’ 03-12-2014. [Online] https://scrumandkanban.co.uk/littles-law-and-cfds/ [Accessed 02-Dec-2018]
Lowe2015 - David Lowe, 2015 ‘Flow Efficiency’ 01-06-2015. [Online] https://scrumandkanban.co.uk/flow-efficiency [Accessed 02-Dec-2018]
MagennisSpreadsheets - http://bit.ly/SimResources contains many spreadsheet templates related to forecasting & modelling software flow, curated by Troy Magennis.
Reinertsen2009 - Donald G. Reinertsen, The Principles of Product Development Flow. Celeritas Pub, 2009. See Chapter 5 in particular.
Rothman2015 - Johanna Rothman, 2015 ‘Resource Efficiency vs. Flow Efficiency, Part 1: Seeing Your System’ 13-09-2015. [Online] https://www.jrothman.com/mpd/agile/2015/09/resource-efficiency-vs-flow-efficiency-part-1-seeing-your-system/ [Accessed 02-Dec-2018]
Skarin2008 - Mattias Skarin, 2018 ‘Agile game – Pass the pennies’ 08-09-2008. https://blog.crisp.se/2008/09/08/mattiasskarin/1220882915232 [Accessed 02-Dec-2018]
Vacanti2015 - Daniel S. Vacanti, Actionable Agile Metrics for Predictability: An Introduction. Daniel S. Vacanti, Inc, 2015.
Wester2016 - Julia Wester, 2016 ‘Flow Efficiency: A great metric you probably aren’t using’ 25-09-2016. http://brodzinski.com/2012/05/slack-time.html [Accessed 08-Feb-2018]
Yip2018 - Jason Yip, 2018 ‘Why T-shaped people?’ 24-03-2018. [Online] https://medium.com/@jchyip/why-t-shaped-people-e8706198e437 [Accessed 02-Dec-2018]
14.6 Chapter 5 - Metrics for Quality
Abela2006 - Andrew Abela. ‘Choosing a Good Chart’. Extreme Presentation (blog), 6 September 2006. https://extremepresentation.com/choosing_a_good-2/
Adzic2011 - Gojko Adzic, Specification by Example: How Successful Teams Deliver the Right Software. Manning Publications, 2011.
Big Buck Bunny - Wikipedia. ‘Big Buck Bunny’. In Wikipedia, 27 August 2019. https://en.wikipedia.org/w/index.php?title=Big_Buck_Bunny&oldid=912659532
Cazaly2019 - Lynne Cazaly. Ish: The Problem with Our Pursuit for Perfection and the Life-Changing Practice of Good Enough. Lynne Cazaly, 2019.
CrispinGregory2009 - Lisa Crispin and Janet Gregory. Agile Testing: A Practical Guide for Testers and Agile Teams. Pearson Education, 2009. p.79
Crosby1987 - Philip B. Crosby. Quality Is Free: The Art of Making Quality Certain. New edition edition. New York u.a.: Penguin, 1987. p.15
Dettmer2007 - H. William Dettmer. The Logical Thinking Process: A Systems Approach to Complex Problem Solving. ASQ Quality Press, 2007.
Knaflic2015 - Cole Nussbaumer Knaflic. Storytelling with Data: A Data Visualization Guide for Business Professionals. John Wiley & Sons, 2015.
Magennis2017 - Troy Magennis. ‘Data-Driven Coaching - Safely Turning Team Data into Coaching Insights’. 2017. https://www.infoq.com/presentations/data-coach/
Matts2013 - Chris Matts. ‘Introducing Staff Liquidity (1 of n)’. The IT Risk Manager (blog), 24 November 2013. https://theitriskmanager.com/2013/11/24/introducing-staff-liquidity-1-of-n/
North2017 - Dan North. How to Fail with BDD | SkillsCast. Skillsmatter, 2017. https://skillsmatter.com/skillscasts/10695-how-to-fail-with-bdd
Reinertsen2009 - Donald G. Reinertsen, The Principles of Product Development Flow: Second Generation Lean Product Development. Celeritas Pub, 2009. p.55
RAS - Wikipedia. ‘Reliability, Availability and Serviceability’. In Wikipedia, 27 January 2019. https://en.wikipedia.org/w/index.php?title=Reliability,_availability_and_serviceability&oldid=880513040
Seddon2008 - John Seddon. Systems Thinking in the Public Sector. Triarchy Press, 2008.
Skelton2018 - Matthew Skelton. ‘5 Ways Site Reliability Engineering Transforms IT Ops’. TechBeacon, 9 October 2018. https://techbeacon.com/enterprise-it/5-ways-site-reliability-engineering-transforms-it-ops
14.7 Chapter 6 - Metrics for Value
Adzic2013 - Gojko Adzic. ‘Scrum, Velocity, and Driving down the Motorway the Wrong Way’. Gojko’s Blog (blog), 12 September 2013. https://gojko.net/2013/09/12/scrum-velocity-and-driving-down-the-motorway-the-wrong-way/
DeMarco1995 - Tom DeMarco. Why Does Software Cost So Much?: And Other Puzzles of the Information Age. New York, NY, USA: Dorset House Publishing Co., Inc., 1995. p43.
Drucker2012 - Peter Drucker. The Practice of Management. Routledge, 2012. p.29
Hubbard2014 - Douglas W. Hubbard. How to Measure Anything Workbook. John Wiley & Sons, 2014.
McClure2007 - Dave McClure. ‘Startup Metrics for Pirates’. Business, 2007-08-08. https://www.slideshare.net/dmc500hats/startup-metrics-for-pirates-long-version
Perri2018 - Melissa Perri. Escaping the Build Trap. 1 edition. S.l.: O′Reilly, 2018.
Richer2017 - Julian Richer. The Richer Way. Cornerstone, 2017.
Young2014 - Chris Young. ‘Down To The Wire’, 2014. http://worldofchris.github.io/down-to-the-wire/
