Team Guide to Metrics for Business Decisions

Chris Young and Mattia Battiston

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Table of Contents

Team Guide to Metrics for Business Decisions

1. Team Guides for Software
2. Conflux Books
3. Acknowledgements
4. Praise for Metrics for Business Decisions
5. Index of Case Studies
6. Introduction
7. Throughput: How fast are we going?
8. Lead Time: How long will this take?
9. Metrics for Quality: How do we know this works?
10. Forecasting and Planning: When will it be done?
11. Metrics for Flow: Where is the bottleneck?
12. Metrics for Value: Is this worth doing?
13. Terminology
14. References and further reading
15. About the authors
16. Index

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9. Metrics for Quality: How do we know this works?

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