5. Index of Case Studies
Chapter 1 case study: differentiating work items
By Jo達o Miranda, Engineering Manager at a large European bank
Page 10
Chapter 2 case study: very long story durations
By Mattia Battiston
Page 49
Chapter 3 case study: a better way of communicating delivery times
By Robin Weston, Engineering Lead at BCG Digital Ventures
Page 82
Chapter 4 case study: using flow efficiency to improve
By Mattia Battiston
Page 116
Chapter 5 case study: a metrics story with data
By Chris Young
Page 144
Chapter 6 case study: TV commercials
By Chris Young
Page 154