How to Find a Wolf in Siberia

How to Find a Wolf in Siberia

Don Jones
This is a sample of the book's content.Buy on Leanpub

Table of Contents

Introduction›

  • Introduction
  • Acknowledgements

Part 1: The Short Version›

  • How do You Find a Wolf in Siberia?
  • Before You Start: Be Cool, and Get a Notebook
  • Understand the Symptoms
  • Understand the Scope
  • Replicate the Problem
  • Prerequisite: Know the System
  • Test
  • The Scientific Method and Troubleshooting
  • “What Changed?”
  • Control Your Variables

Part 2: The Dozen Parts of a Troubleshooting Mind›

  • 00. Eschews Belief; Hungers for Facts
  • 01. Is Proactive: Has a Knowledge Base
  • 02. Knows the Symptoms in Depth
  • 03. Knows its Tools
  • 04. Knows When “Wrong” is Right
  • 05. Knows that “Know the System” Doesn’t Mean Expertise
  • 06. Can Follow the Chain
  • 07. States Better Theories
  • 08. Brainstorms the Problem Domain
  • 09. Can Troubleshoot Stuff That’s Not Totally Broke
  • 10. Seeks Commonalities
  • 11. Is Calm; Projects Calm

Part 3: Storytime›

  • POP! The Weasley Outlet
  • It’s What You Project
  • The Non-Leaky Hose
  • The Leaky Network Server
  • The Water Heater
  • Electrifying!
  • Spoiled
  • What Could it Be?
  • In Closing
How to Find a Wolf in Siberia/Part 2: The Dozen Parts of a Troubleshooting Mind/06. Can Follow the Chain

06. Can Follow the Chain

This content is not available in the sample book. The book can be purchased on Leanpub at http://leanpub.com/troubleshooting.

Previous

05. Knows that “Know the System” Doesn’t Mean Expertise

Up next

07. States Better Theories

In this chapter

  • 06. Can Follow the Chain