14. References and further reading

14.1 Introduction

Butler2017 - Sarah Butler, The Guardian, ‘British Airways could face £100m compensation bill over IT meltdown’, 2017. [Online]. Available: https://www.theguardian.com/business/2017/may/28/british-airways-faces-100m-compensation-bill-over-it-meltdown [Accessed: 2-July-2018]

Cutler2017 - J. Cutler, ‘Crack The WIP (Work In Progress)’, 2017. [Online]. Available: https://medium.com/@johnpcutler/crack-the-wip-work-in-progress-7b0c646a7cf8 [Accessed: 2-July-2018]

Deger2018a - C. Deger, ‘Cloud Native Continuous Delivery’, Continuous Lifecycle London, 2018. [Online]. Available: https://youtu.be/H0Ae38_J-y8 [Accessed: 2-July-2018]

Fowler2010 - M. Fowler, ‘BlueGreenDeployment’, 2010. [Online]. Available: https://martinfowler.com/bliki/BlueGreenDeployment.html [Accessed: 2-July-2018]

Hering2018 - M. Hering, DevOps for the Modern Enterprise, 1 edition. IT Revolution Press, 2018.

Hern2017 - Alex Hern, The Guardian, ‘British Airways IT failure: experts doubt ‘power surge’ claim’, 2017. [Online]. Available: https://www.theguardian.com/business/2017/may/30/british-airways-it-failure-experts-doubt-power-surge-claim [Accessed: 2-July-2018]

HumbleFarley2010 - J. Humble and D. Farley, Continuous Delivery: Reliable Software Releases Through Build, Test, and Deployment Automation, 1 edition. Upper Saddle River, NJ: Addison Wesley, 2010.

Riley2017 - C. Riley, ‘Preventing Security from Slowing Down Software Delivery’, 2017. [Online]. Available: https://www.twistlock.com/2017/09/13/preventing-security-slowing-software-delivery [Accessed: 7-July-2018]

Skelton2016 - M. Skelton, Skelton Thatcher Consulting, ‘Continuous Delivery checklist template’, 2016. [Online]. Available: http://cdchecklist.info [Accessed: 2-July-2018]

SkeltonThatcher2018 - M. Skelton and R. Thatcher, Team Guide to Software Operability, 1 edition. Conflux Digital, 2018.

Stella2015 - Josh Stella, O’Reilly, ‘An introduction to immutable infrastructure’, 2015. [Online]. Available: https://www.oreilly.com/ideas/an-introduction-to-immutable-infrastructure [Accessed: 2-July-2018]

14.2 Chapter 1 - Treat Your Pipeline as a Product

Deger2018b - C. Deger, ‘Cloud Native Continuous Delivery’, Continuous Lifecycle London, 2018. [Online]. Available: https://youtu.be/H0Ae38_J-y8 [Accessed: 2-July-2018]

Delizonna2017 - L. Delizonna, ‘High-Performing Teams Need Psychological Safety. Here’s How to Create It’, Harvard Business Review, 2017. [Online]. Available: https://hbr.org/2017/08/high-performing-teams-need-psychological-safety-heres-how-to-create-it [Accessed: 3-July-2018]

ForsgrenHumbleKim2017 - N. Forsgren, J. Humble, G. Kim, ‘2017 State of DevOps Report’, 2017. [Online]. Available: https://puppet.com/resources/whitepaper/state-of-devops-report [Accessed: 3-July-2018]

Fowler2006 - M. Fowler, ‘Continuous Integration’, 2006. [Online]. Available: https://martinfowler.com/articles/continuousIntegration.html [Accessed: 3-July-2018]

GoldrattCox2014 - E. Goldratt, J. Cox, The Goal: A Process of Ongoing Improvement, 30th anniversary edition. North River Press, 2014.

Kim2012 - G. Jim, ‘The Three Ways: The Principles Underpinning DevOps’, 2012. [Online]. Available: https://itrevolution.com/the-three-ways-principles-underpinning-devops [Accessed: 3-July-2018]

Mathur2018 - A. Mathur, ‘Surviving the “Script-ocalypse” on the Road to Scaling Enterprise DevOps’, 2018. [Online]. Available: https://www.youtube.com/watch?v=2rQMrt2H4zQ [Accessed: 4-July-2018]

Romano2017 - D. Romano, ‘Global Continuous Delivery in a Financial Organization’, DevOps Enterprise Summit London, 2017. [Online]. Available: https://www.youtube.com/watch?v=A8Qwu1bYIO8 [Accessed: 3-July-2018]

Westrum2004 - R. Westrum, ‘A typology of organisational cultures’, Qual Saf Health Care, 2004. [Online]. Available: https://qualitysafety.bmj.com/content/qhc/13/suppl_2/ii22.full.pdf [Accessed: 3-July-2018]