1. Shadow IT: An Introduction
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1.1 What You Know For Sure That Ain't So
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1.2 Applicability
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1.3 Types of Shadow IT
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1.4 Hire Competent People
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1.5 Whitelist your security
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1.6 Training, education and "good security practices" are still necessary
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1.7 End of Scolding
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1.8 No Secrets Here
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