Refund Policy Overview

We are proud of our refund policy. We consider it a core Leanpub value.

Ruboss is proud to offer all Users who purchase Leanpub Products “The Leanpub Happiness Guarantee” (the “Happiness Guarantee”). Within 60 days of a purchase, you can get a 100% refund on any Leanpub purchase, unless we determine that you are or have been abusing the refund policy. (There is another exception, where a Course may no longer be available for a refund, even if 60 days have not elapsed; see the Special Rules for Refunds of Courses section below.)

One of the main reasons we have a generous refund policy is that many Leanpub books are written in-progress. 60 days should hopefully be enough to see if an author of an in-progress book is making the progress you expect of them. If they are not making the progress you expect, then you can get a refund, and potentially buy the book again at a later time, when it is complete.

This is an honour system: there is no DRM or anti-circumvention or other copy-control system used on the purchase of any downloadable Leanpub Product. We believe that if we take the risk out of purchasing, we will improve User happiness, which should lead to more readers and thus more Author happiness.

In general, it can take from three to five business days to receive a refund, after requesting the refund. However, it can sometimes take longer, or it can be nearly immediate, depending on the method of payment.