Team Guide to Software Operability

Matthew Skelton, Rob Thatcher, and Alex Moore

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Table of Contents

Team Guides for Software
Foreword
Introduction
1. What does good operability look like?
2. Core practices for good software operability
3. Use Run Book collaboration to increase operability and prevent operational issues
4. Use modern log aggregation for deep operational insights
5. Use Deployment Verification Tests and Endpoint Healthchecks for rapid feedback on environments
6. Use information radiators and dashboards to drive effective behaviour and good psychological responses
7. Make operability part of the software product
8. Appendix
- 8.1 Adapt your logging techniques to the technology characteristics
- 8.2 Understand how the complexity of modern distributed systems drives a need for a focus on operability
Terminology
References and further reading
Run Book template
About the authors
Conflux Books
Notes

Foreword

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Introduction