References

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2 Chrissis, Mary Beth, Konrad, Mike, Shrum, Sandy, CMMI for Development: Guidelines for Process Integration and Product Improvement, V1.3, Third Edition, Addison-Wesley, 2011

3 Anderson, David, Kanban: Successful Evolutionary Change for Your Technology Business, Blue Hole Press, 2010

4 Poppendeick, Mary, Poppendeick, Tom, Lean Software Development: An Agile Toolkit, Addison-Wesley Professional, 2003

5 Eckes, George, Six Sigma for Everyone, John Wiley, 2003

6 George, Mike, Rowlands, Dave, Kastle, Bill, What is Lean Six Sigma?, McGraw-Hill, 2004

7 Humphrey, Watts, A Discipline for Software Engineering, Addison-Wesley, 1995

8 Humphrey, Watts, TSP: Coaching Development Teams, Addison-Wesley, 2006

9 Glazer, Hillel, CMMI Failure Modes and Solutions – Paving the Path for Agile & CMMI Interoperability

http://prezi.com/vttomwejpe83/cmmi-failure-modes-and-solutions-paving-the-path-for-agile-cmmi-interoperability/

10 Wall Street Journal, Where Process Improvement Projects Often Go Wrong

http://online.wsj.com/news/articles/SB10001424052748703298004574457471313938130

11 Stafford, Jan, What’s Behind the Backlash Against Agile?

http://searchsoftwarequality.techtarget.com/feature/Agile-development-Whats-behind-the-backlash-against-Agile?

12 McMahon, Paul, What Should Software Engineering Consist of? An Industry Perspective, Position Paper, 1st Semat Workshop, Zurich, March 2010.

http://www.pemsystems.com/SEMAT_position_McMahon.pdf

(Data originally provided by a Senior Manager in a CMMI Level 5 organization)

13 Reifer, Don, Profiles of CMMI Level 5 Organizations, Crosstalk, January, 2007

http://www.compaid.com/caiinternet/ezine/reifer-profiles.pdf

14 Where Process Improvement Project Go Wrong, Wall Street Journal,

http://online.wsj.com/news/articles/SB10001424052748703298004574457471313938130

15 Avoiding Catastrophic Failures in Process Improvement, Harvard Business Review,

http://blogs.hbr.org/2011/04/avoiding-a-catastrophic-failur/

16 Avoiding Process Improvement Pitfalls,

http://c-spin.net/cspin20080110-AvoidPitfalls.pdf

17 Colvin, Geoff, Talent is Overrated: What Really Separates World Class Performers From Everybody Else, Portfolio, 2008

18 Intentionally left blank

19 Kahneman, Daniel, Thinking Fast and Slow, Farrar, Straus, and Giroux, April, 2013

20 Lehrer, Jonah, How We Decide, Houghton, Miflin, Harcourt, Jan, 2010

21 McMahon, Paul Can I be CMMI Level 5 and Agile Too? (audio), www.pemsystems.com

22 Ambler, Scott, Lines, Mark, Disciplined Agile Delivery: A Practitioner’s Guide to Agile Software Delivery in the Enterprise, IBM Press, June, 2012

23 McMahon, Paul, Integrating CMMI and Agile Development: Case Studies and Proven Techniques For Faster Performance Improvement, Addison-Wesley, 2010

24 Buckingham, Marcus, First break all the rules: What the World’s Greatest Managers Do Differently, Simon & Schuster, May, 1999

25 The Magical Number Seven Plus or Minus Two

http://en.wikipedia.org/wiki/The_Magical_Number_Seven_Plus_Or_Minus_Two

26 Benson, Jim, DeMaria Barry, Tonianne, Personal Kanban: Mapping Work, Navigating Life, Create Space, 2011

27 Hubbard, Douglas, How to Measure Anything: Finding The Value of Intangibles in Business, John Wiley, 2007

28 Derby, Esther, Agile Retrospectives: Making Good Teams Great, The Pragmatic Programmer, 2006

29 Brooks, Fred, The Mythical Man-month, Addison-Wesley, 1972

30 Putnam, Lawrence, Myers, Ware, Measures For Excellence: Reliable Software On Time, Within Budget, Yourdon Press, 1992

31 McMahon, Paul, Uncommon Techniques for Growing Effective Managers

http://www.pemsystems.com/pdf/Grow_Eff_Mgr_Crosstalk_Update2.pdf,

32 McMahon, Paul, Growing Effective Technical Managers, Presentation at the Systems & Software Technology Conference in Salt Lake City, Utah, 2003

33 Swenson, Keith, Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done, Meghan-Kiffer Press, 2010

34 Kennedy, Michael, Product Development for the Lean Enterprise: Why Toyota’s System is Four Times More Productive and How You Can Implement It, The OakLea Press, 2003

35 Liker, Jeffrey, The Toyota Way: 14 Management Principles From the World’s Greatest Manufacturer, McGraw-Hill, 2004

36 Intentionally left blank

37 Glazer, Hillel, High Performance Operations, Pearson Education, 2012

38 Gladwell, Malcolm, Blink: The Power of Thinking Without Thinking, Little, Brown and Company, 2005

39 Myburgh, Barry, Towards Understanding the Relationship Between Process Capability and Enterprise Flexibility, Third South African National Conference on software process establishment, assessment and improvement, 2005

40 Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzer, Al, Crucial Conversations: Tools for talking when stakes are high, McGraw-Hill 2002

41 Ambler, Scott, Goal Diagrams,

http://disciplinedagiledelivery.com/

42 Lean Six Sigma DMAIC Method, https://en.wikipedia.org/wiki/Six_Sigma.

43 Stratifying Data, http://www.goleansixsigma.com/stratification

44 Stoddard, Robert, Linders, Ben, Sapp, Millee, Exactly What Are Process Performance Models in the CMMI?, http://www.sei.cmu.edu/library/assets/process-models.pdf

45 Hoshin Kanri, http://en.wikipedia.org/wiki/Hoshin_Kanri

46 The British Psychological Society, There is nothing more practical than a good theory

http://www.selfdeterminationtheory.org/SDT/documents/2006_VansteenkisteSheldon_BJCP.pdf

47 Florac, William, Carleton, Anita, Measuring the Software Process: Statistical Process Control for Software Process Improvement, Addison-Wesley, 1999

48 Wheeler, Don, Understanding Variation: The Key to Managing Chaos, Second Edition, SPC Press, 2000

49 Hale, Craig, Rowe, Mike, Do Not Get Out of Control: Achieving Real-time Quality and Performance, Crosstalk, Jan, 2012

http://www.crosstalkonline.org/storage/issue-archives/2012/201201/201201-Hale.pdf

50 Sutherland, Jeff, Jakobsen, Carsten, Scrum and CMMI: Going from Good to Great,

http://jeffsutherland.com/JakobsenScrumCMMIGoingfromGoodtoGreatAgile2009.pdf

51 Ask Why 5 Times, http://en.wikipedia.org/wiki/5_Whys

52 http://en.wikipedia.org/wiki/SEMAT

53 SEMAT website, www.SEMAT.org.

54 OMG Essence Specification, http://www.omg.org/spec/Essence/Current.

55 Jacobson, Ivar, Ng Pan-Wei, McMahon, Paul, Spence, Ian, Lidman, Svante, The Essence of Software Engineering: The SEMAT kernel, Oct, 2012, ACMQueue, http://queue.acm.org/detail.cfm?id=2389616

56 Jacobson, Ivar, Ng Pan-Wei, McMahon, Paul, Spence, Ian, Lidman, Svante, The Essence of Software Engineering: Applying the SEMAT kernel, Addison-Wesley, Jan, 2013

57 Cohn, Mike, Agile Estimating and Planning, Prentice-Hall, 2006

58 Schwaber, Ken, Sutherland, Jeff, The Scrum Guide, The Definitive Guide to Scrum: The Rules of the Game, July, 2011

59 Adkins, Lyssa, Coaching Agile Teams: A Companion For ScrumMasters, Agile Coaches, and Project Managers in Transition, Addison-Wesley, 2010

60 Hypothesis Testing,

http://statstuff.com/index.php?option=com_content&view=article&id=72&vid=sa09

61 Parker, John L, Again to Carthage, Scribner, 2010

62 Parker, John L, Once a Runner, 1978, Scribner Reprint, 2010