Use of the Services

Description of Services

Leanpub is a platform for creating and distributing works, including ebooks and courses (the “Product” or “Products”). It supports the “Lean Publishing” process, encouraging creators to publish and sell their work while it is still in development. This approach helps authors build a community of readers early, collect valuable feedback, and incentivize creative pricing strategies (e.g., offering lower prices to early adopters). It also provides encouragement to authors to complete works that might otherwise be abandoned.

Service Availability

Ruboss disclaims responsibility for the availability, timeliness, security, or reliability of the Services or any client software. Ruboss reserves the right to modify, suspend, or discontinue the Services at any time without notice or liability. This includes the right to impose limits on the use or storage of files within the Services, at Ruboss’s sole discretion.

Users are responsible for any data charges incurred through their mobile or internet service provider while using the Services (e.g., using the Send to Kindle feature). Ruboss will not be liable for these charges.

The basic use of Leanpub, excluding the purchase of paid Products and Product Creation Purchases, is free for all users. However, any costs related to mobile or internet service provider fees still apply, and Ruboss is not liable for those charges.

Security

We implement appropriate technical, organizational, and procedural measures to help protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, considering the risks involved and the nature of the Personal Information. If you have any questions about the security of your Personal Information, you can contact us at dpo@leanpub.com.

Leanpub accounts require a username or email address and a password to log in. Members are responsible for keeping their password secure and must not disclose it to third parties. Account passwords are hashed, meaning we cannot view a User’s password.

General User Details and Responsibilities

User Registration and Information

You are responsible for ensuring that the information you provide during registration on the Site (your “User Information”) is accurate and complete. If any part of your User Information changes, you must promptly update it on the Site. It is your responsibility to keep all User Information current.

As part of registration, you will select a username and password. You are solely responsible for: a) all activity on the Site using your username and password, including monitoring any Minor’s use of your account, and b) maintaining the confidentiality of your password. We recommend using a “strong” password (a combination of upper and lowercase letters, numbers, and symbols) for your account. Ruboss cannot be held liable for any loss or damage resulting from your failure to comply with these security responsibilities. Only one individual may access the Site at a time using the same username and password. You must notify Ruboss immediately of any unauthorized use of your email, username, or password, or any other security breaches you become aware of. Ruboss reserves the right, at its sole discretion and without the need to provide a reason, to refuse usernames or passwords that impersonate others, are protected by trademark or proprietary rights, are offensive, or for any other reason.

User registration and information are subject to Leanpub’s Privacy Policy.

User Profile Policy

You are responsible for the accuracy and completeness of all information in your Leanpub Account, including your name, email address, photo, and other details. You may maintain only one account at a time. If your account is disabled or terminated by Ruboss, you may not create a new account without explicit permission.

You are not permitted to use a profile photo of another person. If you are writing under a pseudonym and do not wish to display your identity, you may upload an image of an inanimate object or a disguised image, but not a photo of someone else.

User Responsibility

You are responsible for your use of the Services, any Content you post, and any consequences that arise from it. The Content you submit, post, or display may be visible to other Users and through third-party services and websites. Only share Content that you are comfortable with being public under these Terms.

Ruboss accepts no liability for any Content posted to the Service, whether published, in-progress, or otherwise.

Leanpub Accounts

Account Types

When you sign up on Leanpub, you create a personalized account by providing a username, password, and potentially other information (an “Account”). Leanpub Accounts serve various purposes, with different features available depending on usage. For clarity, these Terms may reference Accounts according to specific functions:

  • Author Account: Provides editorial access to at least one Product.
  • Cause Account: For non-profit or charitable organizations accepted into the Leanpub for Causes program.
  • Organization Account: Provides editorial access to at least one Product under the designation of “Organization.”
  • User Account: Allows purchasing and reading Leanpub Products, as well as interacting with Authors, Organizations, and other Users on the Site (e.g., reader discussion forums).

Account States

Each Account can exist in one of the following states (“Account States”):

  • Closed
  • Stealthed
  • Suspended
  • Unverified
  • Verified

Access to Account features and information is determined by its Account State.

Suspending Accounts

AT ITS SOLE DISCRETION, RUBOSS MAY TAKE ACTIONS AGAINST A USER WHO VIOLATES THESE TERMS OR ENGAGES IN UNACCEPTABLE BEHAVIOR, WITHOUT NOTIFYING THE USER. RUBOSS MAY DO ANY OF THE FOLLOWING, OR OTHER ACTIONS DEEMED APPROPRIATE BASED ON THE VIOLATION:

  • REMOVE ASSOCIATED PRODUCTS OR MATERIAL FROM THE SERVICES;
  • DISABLE THE USER’S ACCESS TO THEIR ACCOUNT OR ACCOUNTS;
  • REPORT THE USER TO LAW ENFORCEMENT AUTHORITIES;
  • REFUND ALL REFUNDABLE PURCHASES OF ANY OF THE USER’S PRODUCTS; AND
  • PERMANENTLY BAN THE USER FROM THE SERVICES, INCLUDING EXISTING AND FUTURE ACCOUNTS.

Terminating Membership and/or Removing Content

Ruboss may, at its sole discretion and without notice, terminate or suspend any Account for any reason. This includes suspicious activities such as credit card fraud, unauthorized transactions, or suspected money laundering.

Upon termination, Ruboss has no obligation to refund any amounts paid to Ruboss, nor to make future payments (e.g., royalties).

Closing Your Account

You can close your Account by using a feature on the Site or by contacting hello@leanpub.com with your request. Your request will be processed within 30 days after it is acknowledged by Ruboss. Certain provisions, such as those related to payment, service fees, limitations of liability, and proprietary rights (including license rights like the Permissions Agreement), will survive account closure or termination.

After closing your Account, any Product you sold through Leanpub may still be accessible to Users who previously purchased it. Content that has been removed from sale but was previously purchased (including free purchases) may still appear elsewhere on Leanpub, such as in user libraries.

Ruboss retains no residual rights to remove your work beyond what is outlined here. If we receive a request to close an Author Account, we may refund all refundable purchases of Products where the User is the Primary Author, at our discretion.

Requesting a Special Account Closure Addendum

Some Users, such as publishing companies with Organization accounts or Authors planning significant advertising investments, may wish to negotiate special terms regarding Account closure, such as advance notice of termination or an agreed notice period.

To request a special Account closure addendum, please email hello@leanpub.com.

Abandoned Accounts

If there is no User activity or Product sales for three consecutive years, Ruboss may classify the Account as abandoned (“Abandoned Account”) without notification.

User activity includes actions such as purchasing a Product or adding it to the User’s Account. If an Account is deemed abandoned, Ruboss may restrict or close the Account, and take other actions regarding any royalties owed.

To request reactivation of an Abandoned Account, please email hello@leanpub.com.

Inactivity Fee with Abandoned Accounts

If royalties are owed to a User with an Abandoned Account, royalty payments will be suspended, and the owed royalties will be withheld.

Maintaining Accounts, particularly those with unpaid royalties, incurs costs. Therefore, an inactivity fee of $10 per year may be deducted from unpaid royalties on Abandoned Accounts. If less than $10 remains in unpaid royalties, the remaining amount will be deducted to bring the balance to zero, after which no further fees will apply.

Death of Account Owner

If the owner of an Account dies, ownership of the Account transfers according to applicable legal circumstances. Leanpub will not “lock” or unpublish any associated Products unless formally requested by someone authorized to make such a request.

Leanpub Products

A Leanpub Product is a digital, User-created work available for sale or free through the Services.

Product Types

Leanpub supports the creation and purchase of the following Product types:

  • Ebooks (“Book” or “Books”)
  • Ebook bundles (“Bundle” or “Bundles”)
  • Online courses (“Course” or “Courses”)
  • Sets of multiple courses (“Track” or “Tracks”)
  • Packages of ebooks and additional digital content (“Package” or “Packages,” and the uploaded “Extra” or “Extras”)

Product Workflows

Authors can create and publish Products using one of two workflows:

  • Leanpub Workflow: Content is written in plain text and generated using the Services.
  • Upload Workflow: Authors produce Book files or Extras independently and upload them to Leanpub.

Changing a Product Workflow

Product Workflows are subject to change. If a workflow is removed, Leanpub may, at its discretion, convert affected Products to a different workflow.

Product Availability

Leanpub does not guarantee file compatibility with any specific applications, devices, or versions of the Site, Services, or applications.

Availability may depend on the workflow used. For instance, Books created via the Leanpub Workflow are available in PDF, EPUB, and browser-readable formats, while Upload Workflow Books may be limited to specific formats (e.g., just PDF or EPUB).

Restrictions on Digital Files Uploaded to Leanpub

Uploaded files must comply with strict rules:

  • You must own the copyright or have permission to upload and store the file on Leanpub. No third party may hold rights that prevent you from uploading the file, unless you have formal consent (e.g., a legally binding distribution agreement).
  • Files must not violate these Terms, contain Digital Rights Management (DRM) software, watermarking, or promote other publishing services through headers, footers, or verso pages.
  • Files must not contain viruses or malware, and for ebooks categorized as Erotica, no images beyond the cover page are allowed.

Leanpub does not automatically inspect uploaded files for compliance but reserves the right to remove any file if it violates these Terms, at its discretion.

Leanpub Does Not Use Digital Rights Management (DRM)

Leanpub does not use DRM software or any form of copy-control systems. Authors are not permitted to upload Products that contain DRM protections, including password protection.

Leanpub Does Not Accept Watermarked Content

Content, including Books, with watermarks is not allowed on Leanpub.

Leanpub Prohibits Headers, Footers, or Verso Pages Promoting Other Publishing Services

Content that contains promotional material for other publishing services in headers, footers, or verso pages is prohibited.

Leanpub Prohibits Sample Books Promoting the Full Version on Other Services

Leanpub Users are not permitted to upload sample Books that direct customers to other services to purchase the complete Book.

Product States

A Leanpub Product is always in a specific state (the “Product State” or “Product States”), which affects how it is presented or accessed on Leanpub. Examples of Product States include “Published” and “Unpublished.”

The meaning of a Product State is defined by Leanpub and may change at any time. New Product States may be added, and old ones removed, at Leanpub’s sole discretion, without notice. Current Product States include Published, Unpublished, Embargoed, Retired, Forcibly Retired, and Deleted.

The Product State affects access and availability and may be changed by Ruboss at any time. For example, if the copyright ownership of a Product is disputed, Ruboss may change the Product State from Published to Unpublished without notice.

Product Categories

Leanpub Products can be associated with one or more categories (the “Category” or “Categories”) to help Users discover them.

Ruboss may create, modify, or remove Categories at its discretion. Ruboss may also reassign Categories chosen by a User if they do not align with the perceived purpose or nature of the Product.

Product Completion

Leanpub Products can be published and sold while incomplete, especially if they are works in progress.

Publishing or selling an in-progress Product does not guarantee that the Product will be completed by Leanpub or the Author.

Product Pricing

Authors set the following parameters for each Product:

  1. Whether the Product allows free purchases.
  2. A Minimum Paid Price, which is the lowest amount a User can pay.
  3. A Suggested Price, which is the default price (including $0) that the User is prompted to pay.

Leanpub applies the following Pricing Constraints:

  1. All Products (Books, Bundles, Courses, Tracks) currently support free purchases, though this may change in the future.
  2. The lowest value of a Minimum Paid Price for a Book is $0.99. For Bundles, Courses, or Tracks, the Minimum Paid Price is $7.99.
  3. Suggested Prices have default values but can be set to any amount starting from the Minimum Paid Price the Author has chosen and up. They can also be set to $0 if the Product allows free purchases.
  4. The Maximum Price allowable for any Product is $25,000.

Purchasing Multiple Copies of a Product

Users can purchase multiple copies of a Product in two ways:

  1. Price Increase Method: The User increases the price to the equivalent of multiple copies (e.g., five times the single copy price). Since Leanpub uses no Digital Rights Management, these copies can be shared directly.

  2. Shopping Cart Method: The User purchases multiple copies using the shopping cart, which generates a purchase token (the “Purchase Token” or “Purchase Tokens”) for each copy. These tokens can be sent via email to recipients (“Purchase Token Recipients”) and redeemed once per recipient.

Additionally, Authors can create Packages that allow Users to purchase a defined number of copies of a Book at a discounted price. For example, an Author could offer a 100-copy package that costs less than buying 100 individual copies. This option allows Authors to provide bulk discounts for their Products.

Coupons

Authors can issue Coupons to offer Products at prices different from the Minimum or Suggested Prices. Coupons can have constraints such as Start Dates, End Dates, and Maximum Uses and are redeemable only for the Product they were created for.

Leanpub may issue Coupons to provide review copies, resolve customer complaints, or promote customer satisfaction, at its discretion.

Providing Time-of-Purchase Product Content

At our discretion, we may provide Users with the Content as it was at the time of their purchase (“Time-of-Purchase Content”), including free purchases. This is typically done when an Author replaces substantial content with trivial or unrelated material, such as switching a completed Book for a one-page PDF promoting another product.

This option is primarily used when an Author unintentionally removes their Product from Users’ Leanpub libraries by making such changes. Our goal in these cases is to restore Users’ access to the original Product.

This does not establish a right for Users to access Time-of-Purchase Content, but we may offer it upon request.

Restoring a Previous Version of a Product

We reserve the right to restore a previously published version of any Product. This could involve replacing the current version or publishing a new version based on an earlier one. We may also make changes such as altering a Product’s writing mode, setting up a new GitHub repository, or updating the description. Product States may be temporarily altered to facilitate this process (e.g., switching from Retired to Published and back).

This is typically done when an Author has unintentionally removed significant content, and our goal is to restore Users’ access to the Product.

License Grant to Purchasers of Products

Leanpub Products, such as ebooks, are intangible digital goods. The rights you receive come directly from the Author or Organization and are granted as a license to use the Product, subject to these Terms. This includes all applicable copyright laws.

Upon purchasing a Product, you are granted the following rights:

  • You may download and save the Product on any device for personal, non-commercial use.
  • You may transfer the Product between your devices.
  • You may not store the Product on publicly accessible servers (e.g., FTP or web servers).
  • Your license is non-transferable.
  • You may not sell the Product or transfer its associated rights.
  • You may make a reasonable number of archival copies.
  • If you made a “Multiple Copy Purchase,” you may distribute additional copies to intended recipients, who will also be bound by these Terms and the Privacy Policy.

Your rights to the Product remain valid as long as you comply with these Terms and retain a copy of the Product.

Leanpub Products are made available via download links or URLs, which may be sent via email or provided in your Leanpub account. Ruboss is not responsible for unauthorized sharing or misuse of download links.

Special Terms for Organizational Purchasers

If you are purchasing a Product on behalf of an organization for multiple readers:

  • Both your organization and individual users are subject to the same terms as individual purchasers.
  • You must purchase enough copies to cover the maximum number of users expected to access the Product.

Special Terms for Library Purchasers

Due to Leanpub’s focus on in-progress Books, library purchases can present challenges. If you wish to buy a Product for a library, you must contact the Author or Organization directly to arrange the purchase. This can be done separately from Leanpub.

Reselling Prohibited

Users are not permitted to purchase Products for resale. For example, a bookstore cannot buy a Leanpub book to resell it to a customer.

Author Services

Ruboss offers paid sets of services to authors (the “Author Services”). These services aim to save authors time in achieving specific goals, such as producing translations (TranslateAI service and GlobalAuthor bundles), creating courses (CourseAI service), or publishing print and ebook versions on Amazon KDP (Publish on Amazon service). The specific services provided are outlined at the time of purchase and may be modified at any time, at Ruboss’s sole discretion.

Author Services often utilize one or more external services, such as the OpenAI API or Amazon KDP, which introduces dependencies and limitations on their delivery. Ruboss is subject to the terms, availability, and policies of these third-party services. For instance, third-party services may delay or withhold royalties, reject products, or remove them entirely at their discretion, and Ruboss has no control over these actions.

While we strive to deliver Author Services promptly, repeated or frequent requests for changes or updates are not permitted. Typically, services such as publishing a Book on Amazon KDP involve a one-time effort, and ongoing changes after setup are not included.

Ruboss reserves the right to withdraw support for a purchased Author Service at any time, particularly if a User violates these Terms or the Terms of a third-party service. For example, if plagiarism is discovered, Ruboss may remove a Product from Amazon and halt royalty payments. There is no obligation to issue a refund in such cases.

Additionally, if an author purchases an Author Service for a book that includes copyrighted material (such as images), Ruboss will evaluate the situation. If it determines, at its sole discretion, that the use of copyrighted material was an Innocent Mistake, Ruboss may offer the author the opportunity to resolve the issue by removing the material or providing a refund. However, if Ruboss determines the issue was caused by Deliberate Deception, the author forfeits the cost of the service, as Ruboss incurred costs related to the discovery and resolution of the issue.

Leanpub Memberships

Leanpub offers memberships (“Memberships”) that provide access to specific features and privileges.

Types of Memberships

  • Free Membership
  • Reader Membership
  • Standard Membership
  • Pro Membership

Details on the features for each Membership are listed on the Membership page. These features may change at any time, including the addition or removal of privileges, without notice.

Membership Charges

Payments for Memberships are processed online through Ruboss’s services.

Country Restrictions on Recurring Payments

Some countries may not allow recurring monthly billing. If this applies to your location, you cannot obtain a Membership requiring recurring payments.

Membership Periods

Memberships expire after a set period (“Membership Period”), such as 365 days for annual Memberships. Once expired, Users must make another payment to regain access to Membership features.

Cancelling Paid Memberships

You may cancel a paid Membership at any time, and your account will revert to Free Membership. For any concerns about the impact of cancellation, consult our Help Center or contact hello@leanpub.com.

Ruboss reserves the right to cancel any free or paid Membership at any time for suspected violations of these Terms or other reasons at its discretion. If a scheduled payment is missed, the Membership may be canceled.

Membership Pricing and Refunds

Membership prices are listed on our Membership page. Refunds are processed according to our Refund Policy.

Reader Membership Revenue Pool

Reader Memberships allow Users to purchase eligible Products for free. A portion of the Reader Membership payment is allocated to the Reader Membership Revenue Pool and distributed to eligible Authors based on purchases during the Membership Period.

Opting In for Reader Membership Revenue Pool

Products can be opted in to receive revenue from the Reader Membership Revenue Pool. Ruboss may opt any Product out of this eligibility at its discretion, without notice.

The Partner Program

Leanpub may partner with companies or organizations (“Partners”) to sell Leanpub Products via their own websites.

Opting Out of the Partner Program

All Leanpub Products are opted in to the Partner Program by default. However, the Primary Author can opt out of the Partner Program on the Pricing page for each Product.

An Organization can choose for all its Products to be opted out of the Partner Program. Similarly, a User can choose for all Products where they are the Primary Author to be opted out of the Partner Program.

Specific Terms for Each Partner

The terms of cooperation with each Partner are determined by individual contracts and are not publicly disclosed.

General Terms for Partners

Partner websites may update Product details periodically, such as once a month (“Partner Updates”). This can result in a Partner selling a Leanpub Product with outdated details, such as an old Suggested Price, until the next update.

If a Product has multiple Packages, the default Package will be selected by the Partner for sale. This selection is also subject to Partner Updates.

Partners are permitted to display Product and Author information, such as the Author’s name, Leanpub profile, book title, cover image, etc., on their websites, apps, and social media.

Partner sales use free Coupon codes (multiple-use or single-use via API). Customers receive the Product on Leanpub via these coupons, ensuring they get updates like any other Leanpub customer.

Leanpub invoices Partners once per month based on the number of Coupons redeemed. If Coupon overuse occurs due to sharing, Partners are not held liable, and Authors will not receive compensation for overused Coupons.

The ordinary Royalty Rate applies to Partner Program purchases, just like with regular Leanpub sales.

List of Partners

Currently, our only Partner is Learnerbly: https://www.learnerbly.com.

Payments to Leanpub

Payments for Content and Services

To purchase Products or Services through the Site, Users must pay using one of the third-party services we support (the “Purchase Payment Service” or “Purchase Payment Services”). Currently, Ruboss uses two Purchase Payment Services: PayPal and Stripe.

For their terms of service, please visit their respective websites:

Ruboss is not responsible for any issues related to these Purchase Payment Services, including regional limitations or changes to service availability. Users in unsupported regions may not be able to make purchases.

It is the User’s responsibility to ensure their account information with the Purchase Payment Service is accurate and up to date. If issues arise, such as difficulty completing a purchase or receiving a refund, Users should contact the payment service’s customer support directly.

Contributions

Leanpub allows Users to make financial contributions to support the platform’s mission of sustaining and improving its publishing services for a global community of readers and authors.

Contributions are one-time payments and are not considered charitable donations. All contributions are processed through the available payment methods and are subject to our Refund Policy.

Ruboss reserves the right to refuse or return any contribution at its discretion.

Royalty Payments from Leanpub

To receive royalty payments, Users must use one of the third-party services supported by Ruboss (the “Royalty Payment Service” or “Royalty Payment Services”). Currently, Ruboss supports PayPal and Wise for royalty payments.

For terms of service, please visit their respective websites:

By default, royalties are paid via Wise, though Users may opt to receive payments via PayPal.

It is the User’s responsibility to ensure that all payment information provided to the Royalty Payment Service is accurate. Ruboss is not liable for losses resulting from incorrect account details.

Royalty Payments via PayPal

If a specific PayPal email address has not been added to the User’s Leanpub account, Ruboss will attempt to send payments to the email address associated with the account. Payments are made in US Dollars.

Ruboss typically covers PayPal transaction fees, though in some cases, the User may be responsible for these fees. Additionally, Users are responsible for any other charges such as service or currency conversion fees applied by PayPal or other financial institutions.

Royalties via PayPal are processed in two ways:

  1. Mass Payment: For payouts between $20 and $10,000.
  2. Individual Payment: For special cases, with a minimum payout of $20.

Royalty Payments via Wise

If a specific Wise email address has not been added to the User’s Leanpub account, Ruboss will attempt to send payments to the email address associated with the account. Payments are made in US Dollars by default, but Users can choose for Wise to convert into a large number of currencies. As with PayPal, Users are responsible for any service or currency exchange fees applied by Wise or financial institutions.

With Royalty Payments via Wise, the cost of sending the Wise payment is subtracted from your royalties. However, if you are converting from US Dollars into another currency, this is typically preferable to receiving the payment via PayPal.

Minimum Royalty Payout Amount

The minimum royalty payment Ruboss will issue is $20 for PayPal and $100 for Wise. These thresholds may change at any time without notice.

Users may also set a higher minimum payout amount for their account. If a User’s earnings are below the threshold, the balance will roll over to the next month until the minimum payout amount is met.

Reader Membership Revenue Pool Payments

Revenue from the Reader Membership Revenue Pool is paid separately from standard royalties. The minimum payout for this revenue is $100 (for both PayPal and Wise), though Users with a higher self-set minimum payout amount will follow that threshold.

To be clear, Reader Membership Revenue Pool revenue is only earned by Products which are Free With Membership. A Product is Free With Membership if it allows free purchases (for $0) AND if it requires those Users making the purchase to have a Membership (such as a Reader Membership or Author Membership). This is described further in the Reader Membership Revenue Pool Allocation section.

If a User or Organization has no Free With Membership Products, then they do not receive any Reader Membership Revenue Pool Payments.

Royalty Payments to Co-Authors

For Products with multiple Authors, each will receive their share of royalties as specified by the Primary Author through the royalty structure set in the administrative interface. Changes to this structure apply only going forward, not retroactively.

Royalty Hold Period

Leanpub offers a 60-day refund period for Products, and as such, royalties from purchases are held for at least 60 days before being paid out. This Royalty Hold Period allows for adjustments due to refunds, chargebacks or fraud.

Ruboss reserves the right to shorten or extend the Royalty Hold Period at its discretion without notice.

Royalty Rates

Royalty rates depend on the price of the Product.

  • For purchases of $7.99 or more, the royalty rate is 80%.
  • For purchases between $0.99 and $7.98, the royalty rate is 80%, minus a $0.50 flat fee.

If a User’s account is inactive or terminated and Ruboss cannot contact them, Ruboss may charge a termination fee equal to the unpaid royalties.

Reader Membership Revenue Pool Allocation

The Reader Membership Revenue Pool allocation is inherently quite complex. The simplest way to reduce the complexity is to simply not participate in any Reader Membership Revenue Pool allocation. If a User or Organization has no Free With Membership Products, then they do not receive any Reader Membership Revenue Pool Payments, and the complexity of the Reader Membership Revenue Pool allocation does not concern them.

50% of the revenue Ruboss receives from Reader Membership payments is allocated to a collective pool of revenue (the “Reader Membership Revenue Pool”), which is shared with eligible Leanpub Users, specifically the owners of Products opted in to this pool.

For monthly and annual Reader Memberships, the allocation from the Reader Membership Revenue Pool is based on the eligible Free purchases made by the User over a 365-day period (the “Reader Membership Allocation Period”), starting from the date of their first Reader Membership payment.

If a Reader Membership term is extended as part of a promotion, the Reader Membership Allocation Period is extended accordingly. For instance, if a promotional offer extends a Reader Membership to 15 months, the Allocation Period will also cover 15 months.

For Lifetime Reader Memberships, allocations from the Reader Membership Revenue Pool are based on the User’s eligible Free purchases over a 5-year period (the “Lifetime Reader Membership Allocation Period”), beginning from their first payment. Lifetime Reader Memberships function as five consecutive annual memberships, with the total revenue contribution from the Membership divided into five equal portions, distributed once each year for five years. This approach ensures fairness to authors by avoiding payout concentration in the first year or excessive delay. For example, if a Lifetime Membership is purchased for $99, then $49.50 of that goes to the Revenue Pool, divided into five portions of $9.90, allocated annually for five years. If the Membership sells for $200, $100 is allocated, and if it sells for $80, $40 is allocated, etc.

When a Reader Membership User makes a Free purchase of an eligible Product, a portion of their contribution to the Revenue Pool is assigned to the Product based on the Product’s Suggested Price at the time of purchase, and in relation to other Free purchases the User makes during their Allocation Period.

The weighting of a Product’s Suggested Price has limits. The minimum weighting used for calculations is the Product’s minimum non-free price, while the maximum weighting is $50.00. For instance, a Book with a Suggested Price of $0.00 will be weighted as $7.99, and a Book with a Suggested Price of $100 will be capped at $50.00 for weighting purposes.

At the end of the Reader Membership Allocation Period, the revenue is calculated for each eligible Product, and the amount is added to the Product owner’s unpaid earnings according to the Royalty split in place when the relevant purchase occurred. These earnings will be included in the next Royalty payout.

No allocations under one cent will be made to any Product or its owners. If a User exhausts their allocation from the Revenue Pool by purchasing enough Products, any additional Free purchases they make during the Membership Period will not contribute to the Revenue Pool.

Only one Free purchase per User per Product counts toward the allocation of revenue from the Pool. Multiple Free purchases of the same Product by the same User during the same or any subsequent Membership Period will only count once.

Ruboss reserves the right to adjust the Suggested Price weighting at its sole discretion. If Ruboss determines that a Product’s Suggested Price has been unfairly inflated to manipulate the Revenue Pool allocation, it may adjust the Suggested Price weighting accordingly. For instance, if a Product is priced at $1,000 without justification, Ruboss may apply a more reasonable weighting.

Payment Attempt Failure

If a payment attempt fails, the amount will roll over to a future payout. Ruboss may suspend payments without notice after one or more failed payment attempts.

Withholding Royalties and Suspending Payments

Ruboss reserves the right to withhold royalties or suspend payments at its discretion, particularly in cases involving legal action or violations of these Terms.

Deducting Platform Costs from Royalties

Users may opt in to have Platform Costs (such as purchases of Author Services or Marketing Services) deducted from their royalties. These deductions are non-reversible.

Chargebacks

A chargeback is typically where a customer contacts their credit card company and disputes a charge made on their account.

Leanpub almost never contests chargeback claims, since this is a battle we almost always lose. If a customer makes a chargeback, Ruboss will deduct the corresponding royalty payment(s) from the accounts of the relevant Author(s). If royalties have already been paid, Ruboss will deduct the amount from future royalty payments.

Since Leanpub has a generous 60 day refund policy, Ruboss reserves the right to suspend or terminate the account of any User which uses one or more chargebacks.

Optional Royalty Payment via Wire Transfer Arrangement

Requests for royalty payments via wire transfer (the “Wire Transfer Arrangement”) will be considered on a case-by-case basis.

Leanpub reserves the right to approve or discontinue a User’s participation in a Wire Transfer Arrangement at any time. All arrangements must comply with applicable laws and regulations. Certain individuals or countries may be excluded from this service based on regulatory or other considerations. The Wire Transfer Arrangement cannot be used to circumvent legal, regulatory, or other obligations.

The following conditions apply to any Wire Transfer Arrangement:

  • Fees: To cover transaction, administrative, and other associated costs, a fee of 5% plus $50 will be applied to each wire transfer. For example, if the pre-fee royalty payment is $1,000, a 5% fee of $50 plus a $50 flat fee will be deducted, resulting in a transfer of $900.

  • User-Responsibility for Additional Fees: The User is responsible for any extra fees imposed by their financial institution, including currency conversion fees or any other fees that may be applied as a condition of receiving the wire transfer.

  • Payment Frequency: Wire transfer payments will be made no more than once per quarter. The payment schedule is subject to change at Leanpub’s discretion.

  • Minimum Payment Amount: The minimum pre-fee amount eligible for wire transfer is $1,000. Payments below this amount will not be processed via wire transfer.

Refund Policy

Our Refund Policy is available here. By accepting these Terms, you also accept the Refund Policy. Ruboss may update this policy without notice, and it is the User’s responsibility to stay informed.