Take Control of Troubleshooting Your Mac, Third Edition
Take Control of Troubleshooting Your Mac, Third Edition


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Take Control of Troubleshooting Your Mac, Third Edition

This book is 100% complete

Completed on 2017-12-20

About the Book

Macs are generally quite reliable as computers go, but they can still experience significant problems. In this essential guide from best-selling author Joe Kissell, you’ll learn key troubleshooting skills that will help you address the most common and frustrating Mac irritations. You’ll also learn what to do when you encounter a problem for which you can’t find a ready-made solution. (Step one: Don’t panic!)

Whether your Mac won’t turn on, experiences crashes or kernel panics repeatedly, can’t connect to the internet, or exhibits any of numerous other misbehaviors, this book has the calm, friendly advice you need to find a solution.

This book covers 10.9 Mavericks or later, including 10.13 High Sierra.

You’ll learn these 17 basic troubleshooting procedures (along with the reasons they can help):

  • Force-quit an app
  • Restart your Mac
  • Log in to another user account
  • Start up from another volume
  • Run disk repair utilities
  • Erase and restore from a backup
  • Repair permissions (in Yosemite and earlier)
  • Start up in safe mode
  • Check preference files
  • Reset NVRAM or SMC
  • Use Activity Monitor
  • Check free disk space
  • Check log files
  • Clear caches
  • Check your RAM
  • Test for reproducibility
  • Get system information

Joe also explains how to solve 21 common problems, including:

  • Your Mac won’t turn on
  • Your Mac stalls during startup
  • Your Mac keeps turning itself off
  • Your fan runs excessively
  • Your Mac is abnormally slow
  • You can’t empty the Trash
  • An app grinds to a halt
  • An app crashes
  • You experience repeated kernel panics
  • The keyboard or mouse doesn’t work
  • You lose your internet connection
  • Printing doesn’t work
  • Spotlight searches fail
  • Keychain (seemingly) forgets passwords
  • Apple Mail fails to connect
  • Time Machine misbehaves
  • A volume won’t unmount
  • The "Open With" menu contains errors
  • iCloud Data doesn’t sync properly
  • Continuity features fail
  • Your laptop’s battery misbehaves

About the Author

Joe Kissell
Joe Kissell

Joe Kissell has written numerous books about technology, including many popular Take Control ebooks, with an emphasis on Apple products. He's also Senior Editor of TidBITS and a Senior Contributor to Macworld, and previously spent ten years in the Mac software industry.

Table of Contents

  • Read Me First
    • Updates and More
    • Basics
    • What’s New in the Third Edition
  • Introduction: Don’t Panic!
  • Quick Start
  • Prevent Problems
    • Use a Surge Protector or UPS
    • Back Up Your Mac Regularly
    • Keep Your Software Up to Date
  • Prepare for an Emergency
    • Acquire a Secondary Startup Volume
    • Get a Disk Repair Utility
    • Set Up Another User Account
    • Consider Purchasing AppleCare+
    • Think About an Insurance Policy
    • Find Extra Help
    • Have an Accessible Copy of This Book
  • Learn Troubleshooting Basics
    • Force-Quit an App
    • Restart Your Mac
    • Log In to Another User Account
    • Start Up from Another Volume
    • Run Disk Repair Utilities
    • Erase and Restore from a Backup
    • Repair Permissions
    • Start Up in Safe Mode
    • Check Preference Files
    • Reset NVRAM or SMC
    • Use Activity Monitor
    • Check Available Disk Space
    • Check Log Files
    • Clear Caches
    • Check Your RAM
    • Test for Reproducibility
    • Get System Information
  • Solve Common Problems
    • Your Mac Won’t Turn On
    • Your Mac Stalls During Startup
    • Your Mac Keeps Turning Itself Off
    • Your Fan Runs Excessively
    • Your Mac Is Abnormally Slow
    • You Can’t Empty the Trash
    • An App Grinds to a Halt
    • An App Crashes
    • Your Mac Has Repeated Kernel Panics
    • The Keyboard or Mouse Doesn’t Work
    • You Lose Your Internet Connection
    • Printing Doesn’t Work
    • Spotlight Searches Fail
    • Keychain Fails to Provide Passwords
    • Apple Mail Fails to Connect
    • Time Machine Misbehaves
    • A Volume Won’t Unmount
    • The “Open With” Menu Contains Errors
    • iCloud Data Doesn’t Sync Properly
    • Continuity Features Fail
    • Your Laptop’s Battery Misbehaves
  • Troubleshoot Novel Problems
    • Try the Standard Quick Fixes
    • Ask the Right Questions
    • Ask the Vendor for Help
    • Check Mac Troubleshooting Sites
    • Use Your Favorite Search Engine
    • Contact a Professional
  • About This Book
    • Ebook Extras
    • About the Author and Publisher
    • Credits
  • Also by Joe Kissell
  • Copyright and Fine Print

About the Publisher

This book is published on Leanpub by Take Control Books

With its Take Control series of ebooks, alt concepts inc. covers a wide range of technology topics, with a special emphasis on Apple products and services. Our catalog comprises over 100 titles, and we’ve sold hundreds of thousands of ebooks in the process of providing expert advice and technical know-how to tens of thousands of readers around the world. Join us today!

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