The Third Stream
The Third Stream
Creating Winning Products through Outcome-Driven Development
About the Book
The Third Stream is a pragmatic reference guide for Product people who want to shift from project-led to product-led approaches, packed full of ideas, inspiration, stories and patterns to help you make the pivot.
About the Contributors
Table of Contents
-
Preface
- Let’s go back in time: the three waves
- The time paradox
- Going back to the future
- Who is this book for?
- How can I read this book?
-
Chapter 1: The Third Stream
- What do we mean by outcome-driven?
-
Principles for the three streams
- 1. Value is not just for the user
- 2. It’s not linear
- 3. Development, not just delivery
- 4. Shift right
- 5. The real Definition of Done
- 6. Act on validated learning
- Summary
-
Chapter 2: Measuring it
-
Antipattern: I feel good
- Pattern: Leading indicators
- Pattern: Actionable metrics
-
Antipattern: Would you recommend it?
- Pattern: Customer Impact Score
-
Antipattern: I’ve got 99 metrics, but outcomes ain’t 1
- Pattern: The dashboard hack
-
Antipattern: Lone-wolf metrics
- Pattern: Driver Trees
-
Antipattern: No value-driven metrics
- Pattern: Impact funnel metrics
- Summary
-
Antipattern: I feel good
-
Chapter 3: Validating Learning
- The importance of data democratisation
-
Antipattern: The fortune teller
- Pattern: Hypothesis-Driven Development
-
Antipattern: Betting all the chips on the prototype
- Pattern: Real-time betting using A/B testing
-
Antipattern: Zombie OKRs
- Pattern: Bi-weekly OKR reviews
-
Antipattern: Throw it over to the Support team
- Pattern: You build it, you own the outcome
-
Antipattern: How much did it cost?
- Pattern: Visualising actual outcomes
- Summary
-
Chapter 4: Taking Action
-
Anti-Pattern: The data geek
- Pattern: Storytelling with data
-
Anti-Pattern: Surprise, surprise!
- Pattern: Outcome-Driven Product Change Model
-
Antipattern: Done is the end
- Pattern: Making the flow of outcomes visible
-
Antipattern: The broken loop to product strategy
- Pattern: The product strategy review
- Summary
-
Anti-Pattern: The data geek
-
Afterword: Shifting to The Third Stream
- Learning more
- Acknowledgements
-
About the Authors
- David Denham
- Dionatan Moura
- References & Bibliography
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