The Colors of Change
The Colors of Change
Respectful Change Management explained by Cybernetics
About the Book
Study of Systems Thinking and Cybernetics helps understanding how mental models form and what influence that can have on how we perceive change, how we initiate it (badly most of the time) and what we can do about it.
The book will explain the principles behind successful change management in 4 steps:
- Why our mental model is what it currently is and how that influences our perception of change (whether imposing or being imposed change)
- Why our first step is naturally the wrong one and how we can't do another one without deliberately thinking about it
- What good principles ought to be to lead and manage change
- What are some good approaches and method to lead and manage change... in a respectful way!
As a bonus, I intend to provide a kind of “Respectful Change Maturity Model” similar to what CMM proposes (Capability Maturity Model).
Table of Contents
- Warning
- Dedication
- Thanks
-
Introduction
- About the colorful metaphor
- What this book will talk about
- A Few Questions
-
The Color of Your Mind
- The world created you as you are
- You change the world by acting upon it
- When you act, the world feeds back to you (cybernetics)
- On self-fulfilling prophecies
- Structural Coupling
- Your perception of the world is colored by your mind
- Two blind spots of your mind
- Consciousness and detection
- Summary of chapter
- Questions
-
The Colors of Change
- Definitions
- How the mind detects a need to change
- Change resistance
- Change others impose onto you
- Change you impose onto others
- Summary of chapter
- Questions
-
Finding the Right Color for a Change
- Basic Principle : Don’t Impose Change Onto Others
- Let People Choose Their Own Color
- The Case for Strength-Based Change Approaches
- A Framework for Strengths Revelation
- Change for One Person
- Change For Many Persons
- Summary of chapter
- Questions
-
Change Approaches that Work
- NIH syndrome (“Not Invented Here”)
- WIIFM syndrome (“What’s In It For Me?”)
- Strength-based approaches to change
- Appreciative Inquiry
- Solution Focus
- Positive Deviance
- Storytelling
- Clean Language & Symbolic Modelling
- Lean management
- General Semantics
- Carl Rogers
- Self-Determination Theory
- The World Café
- Reversal Theory
- ADKAR©
- BJ Fogg’s behavior model
- Summary of Chapter
- Questions
- Notes
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